Night Auditor/Assistant Night Manager

1 week ago


Devonport, Tasmania, Australia Novotel Full time
Job Summary

We are seeking a highly skilled and experienced Night Auditor/Assistant Night Manager to join our team at Novotel Devonport. As a key member of our front office team, you will be responsible for ensuring the smooth operation of our hotel during the night shift, providing exceptional customer service, and supporting the Front Office Manager.

Key Responsibilities
  • Hotel Operations: Assist in the efficient operation of the hotel, including managing front desk operations, handling guest requests, and resolving any issues that may arise.
  • Financial Management: Conduct end-of-day audits, reconcile financial transactions, and balance hotel accounts to ensure accuracy and compliance.
  • Customer Service: Provide warm and welcoming service to our guests, responding to their needs and concerns in a professional and courteous manner.
  • Team Leadership: Support and guide team members, providing guidance and training as needed to ensure they have the skills and knowledge required to perform their duties effectively.
  • Additional Responsibilities: Assist with valet parking, cover shifts as required, and participate in hotel-wide initiatives to improve guest satisfaction and operational efficiency.
Requirements
  • Experience: Previous experience in a hotel or hospitality environment, with a strong understanding of front office operations and financial management.
  • Skills: Excellent customer service and communication skills, ability to work independently and as part of a team, and strong problem-solving and analytical skills.
  • Certifications: Current Responsible Service of Alcohol (RSA) Certificate and First Aid certification.
  • Education: Full Tasmanian Manual Drivers Licence.
What We Offer
  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Growth: Opportunities for career advancement and professional development within the company.
  • Work-Life Balance: A supportive work environment that promotes work-life balance and employee well-being.


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