Community Front Desk Coordinator

2 weeks ago

Redland City, Australia beBeeAdministration Full time $40,000 - $55,000
Reception and Administration Assistant

We are seeking a skilled Reception and Administration Assistant to join our team at Ingenia Lifestyle Sanctuary Victoria Point.

As a key member of our community, you will be responsible for managing reception and front of house, assisting guests and residents with queries and requests, and supporting the efficient operation of the site.

The ideal candidate will have previous experience in a similar role, excellent communication skills, and the ability to work independently with minimal supervision. You will also possess strong organisational abilities, be confident in decision making, and have a proactive approach to teamwork.

Key Responsibilities:
  • Manage reception and front of house
  • Assist guests and residents with queries and requests
  • Support the efficient operation of the site
  • Conduct site tours for prospective residents
  • Use computer programmes and MS Office to maintain databases
  • Answer incoming calls, action faxes and emails, and sort mail
Requirements:
  • Previous experience in a reception or administration role
  • Excellent written and verbal communication skills
  • Strong organisational abilities
  • Confident in decision making
  • Proactive approach to teamwork
Benefits:
  • Employee rewards and recognition programme
  • Discounted accommodation rates at Ingenia holiday parks
About Us:

Ingenia Lifestyle Sanctuary Victoria Point is a premium over 50s community that offers a unique and supportive living environment. Our community is committed to providing exceptional customer service and ensuring that our residents feel valued and respected.

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