Lead Retail Concession Manager

1 day ago


Brisbane, Queensland, Australia Country Road Group Full time
Concession Management Opportunity

An exciting role has become available within Politix, as we continue to expand our retail network. We are seeking an experienced Concession Manager to join our team in a new concession location at Myer Carindale.

We have a clear vision for growth and development, and we believe that empowering our team members is key to achieving this goal. Our company culture is built on meaningful connections between colleagues, customers, and the wider community.

This position offers a unique opportunity to make a lasting impact and contribute to the success of our business. As a Lead Retail Concession Manager, you will be responsible for:

  • Analysing data and reports to inform business decisions and drive customer satisfaction
  • Coaching and mentoring your team to deliver exceptional store experiences and provide outstanding customer service
  • Leading the team to achieve operational excellence through effective stock management and loss prevention strategies
  • Attracting, engaging, and retaining top talent, building strong succession planning and developing team capability
  • Maintaining a safe working environment and promoting wellbeing throughout the store
  • Building and maintaining the store roster, ensuring compliance and meeting customer needs
  • Communicating brand and business strategy to the team and inspiring them to deliver results

To succeed in this role, you will need to possess:

  • A genuine passion for fashion and alignment with our company values
  • Strong leadership skills, ability to motivate and inspire teams
  • Experience managing budgets, interpreting financial reports, and generating efficient rosters
  • Able to manage performance, productivity, training, and development of a team
  • Ability to build and maintain customer relationships through exceptional service delivery

We offer a competitive remuneration package, quarterly incentives, seasonal product allowances, and discounts on Country Road Group products. This role also provides opportunities for career advancement across our iconic brands.

About Politix:
For over 40 years, Politix has been helping men express their personal style through high-quality garments and expert tailoring. Today, we continue to set a higher standard for sustainable garment-making and customer service. We invite you to join our team and contribute to our mission of making every occasion an opportunity to explore and express your unique style.



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