Head of Services and Concession Management Lead

4 weeks ago

Brisbane, Queensland, Australia Transurban Full time
About the Role

We're seeking a Head of Services and Concession Management to support the GM Queensland with the strategic and operational management of concession agreements and services contracts with BCC and the DTMR in line with the contractual requirements.

You'll join an innovative team, who work collaboratively to drive successful outcomes.

As our Head of Services and Concession Management, you'll contribute to lasting and positive changes that shape the future of our cities and communities.

Key Responsibilities:

  • Lead efforts to optimize concession performance, drive compliance, and implement process improvements and innovations
  • Have single-point accountability for all Queensland concession and services contract matters, ensuring a consistent focus and approach in managing the day-to-day operations to ensure the Queensland concession agreements and services contracts are delivered
  • Manage key stakeholders in government, industry, and community
  • Lead negotiations with DTMR and BCC on changes to services contracts, including renewal and contract amendments

Requirements:

  • Tertiary qualifications in Business, Commerce, or Law, or equivalent experience
  • 10+ years demonstrated success in senior leadership roles managing complex stakeholders
  • Demonstrated ability to influence government and industry stakeholders on key strategic and policy issues
  • Ability to respond to emergency situations as required, on a 24x7 basis to meet business needs
  • Strong understanding of legal and commercial structures and interpreting deeds, contracts, and legislation

What We Offer:

  • A range of flexible working and leave options, including the option to purchase an additional six weeks of leave each year
  • 16 weeks paid parental leave (regardless of gender or carer status), with no waiting period, with Superannuation paid during unpaid leave as well
  • Learning and development opportunities to support your career interests
  • Health and wellbeing support—access to Headspace and our EAP program, wellness facilities, and more
  • Share offers and insurance benefits
  • Social activities, community give-back programs, and paid volunteer days

We embrace diversity with a foundation of safety, wellbeing, and inclusion; where everyone belongs. We treat everyone with fairness, consideration, and respect, regardless of gender, gender identity, marital or family status, sexual orientation, age, ethnicity, religious beliefs, cultural or socio-economic background, perspective, and experience – whether they work for us or not. We want to ensure everyone feels comfortable and safe to express ideas, questions, and concerns.

We strongly encourage applications from candidates of diverse backgrounds and lived experiences, including Aboriginal and Torres Strait Islander people and people living with disability. If you require any adjustments or support during the recruitment process, please contact us on careers@transurban.com.

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