
Dedicated Medical Administrator Wanted
3 days ago
About Us
We are seeking an experienced and skilled Medical Secretary to join our team at Icon Cancer Centre Wesley, QLD. The successful candidate will provide administrative support to one of our Medical Oncologists, ensuring seamless patient care and efficient clinic operations.
The Role
As a Medical Secretary, you will be responsible for:
- Welcoming patients, collecting and entering personal details, and completing admissions paperwork with health fund checks
- Scheduling/organising patient appointments and day lists for consultants
- Preparing consult rooms and paperwork for each clinical session
- Answering telephone calls and responding to enquiries
- Communicating fee schedules and entering/process patient invoicing and billing (Private Health and Medicare)
- Monitoring and assessing the administration care path of all patients
- Oversighting wait room and responding to patient queries
- Discharge procedures and paperwork
- Supporting WHS Officers and committees to effectively carry out their responsibilities
- Ad-hoc administration/correspondence duties
Your Qualifications
We are looking for an experienced Medical Secretary with outstanding customer service skills, proactive attitude, and enthusiasm about the role. If this sounds like you, we'd love to hear from you.
Requirements
- Experience in a similar role in Day Oncology/Haematology would be highly advantageous
- Medical Specialist secretarial experience highly advantageous
- Practice Management / Senior Administration experience
- PA/EA to surgeon/specialist experience
- Practice management qualifications
- Experience with Medicare, DVA, and Private Health Insurance
- Excellent organisational and time management skills
- Ability to communicate with clarity both verbally (face-to-face and telephone) and written
- Ability to use computer systems - competence required in Word and Excel
- Delivery of excellent client service (to internal and/or external clients)
- Possessing basic knowledge of medical terminology
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