Customer Service Representative

5 days ago


Brisbane, Queensland, Australia S&You Full time
Job Summary

We are seeking a highly skilled Customer Service Assistant to join our team at S&You. As a Customer Service Assistant, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities
  • Customer Service: Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Call Handling: Answer and direct incoming calls with a friendly and courteous demeanor.
  • Complaint Resolution: Handle customer complaints and provide effective solutions to ensure customer satisfaction.
  • Email Management: Monitor and respond to emails in a timely manner.
  • Service Booking: Book scheduled services accurately and efficiently.
  • Dispute Resolution: Resolve disputes in a fair and professional manner.
  • Record Keeping: Update services with new information to keep our records current.
Requirements
  • Previous Call Center Experience: Previous experience in a call center environment or high volume call environment.
  • Technical Skills: Proficiency with Office 365 suite (Word, Excel, Outlook) and familiarity with Salesforce.
  • Customer Focus: A customer-focused approach with a passion for exceeding expectations.
  • Communication Skills: Excellent communication and interpersonal skills.
  • Problem-Solving Skills: Strong problem-solving skills with the ability to think critically.
  • Teamwork: Ability to work collaboratively as part of a team.
  • Attention to Detail: Meticulous attention to detail to ensure accuracy in all tasks.


  • Brisbane, Queensland, Australia Customer Labs Full time

    About Customer Labs:We are a leading provider of innovative solutions that protect the environment, people, and public health. Our mission is to create a more sustainable, shared future by delivering cutting-edge solutions that make a difference in people's lives, communities, and our planet.Job Summary:We are seeking a highly motivated and experienced...


  • Brisbane, Queensland, Australia BORAL Full time

    {"title": "Customer Service Representative", "content": "Unlock Your Potential in a Dynamic Customer Service RoleAre you a driven and self-motivated individual looking for a new challenge? We are seeking a Customer Service Representative to join our team at Boral, a reputable company in a state of growth.In this role, you will work closely with our customers...


  • Brisbane, Queensland, Australia WSAudiology Full time

    {"title": "Customer Service Representative", "content": "Customer Service RepresentativeAt WSAudiology, we're committed to delivering exceptional customer experiences. As a Customer Service Representative, you'll play a vital role in ensuring our customers receive the best possible care.Key Responsibilities:Engage with customers to answer enquiries, provide...


  • Brisbane, Queensland, Australia Randstad Full time

    {"h1": "Customer Service Representative Opportunity", "p": "At Randstad, we are seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving customer complaints, and working collaboratively with our team to achieve our...


  • Brisbane, Queensland, Australia The Reject Shop Full time

    {"title": "Customer Service Representative", "content": "The Reject Shop is a well-established Australian discount variety retailer with a strong commitment to customer satisfaction.We are seeking a Customer Service Representative to join our team in our Cleveland store.This role involves providing exceptional customer service, maintaining store presentation...


  • Brisbane, Queensland, Australia WSAudiology Full time

    {"title": "Customer Service Representative", "content": "Customer Service RepresentativeAt WSAudiology, we're seeking a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you'll be responsible for delivering exceptional customer experiences through phone, email, and in-clinic interactions.Key...


  • Brisbane, Queensland, Australia Equifax, Inc. Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our Brisbane-based contact centre team as a Customer Service Representative. As a key member of our team, you will be responsible for delivering exceptional customer service via phone, email, and chat, assisting customers with their background check and...


  • Brisbane, Queensland, Australia Equifax, Inc. Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our Brisbane-based contact centre team as a Customer Service Representative. As a key member of our team, you will be responsible for delivering exceptional customer service via phone, email, and chat, assisting customers with their background check and...


  • Brisbane, Queensland, Australia APS GROUP Full time

    About the RoleAPS Group is seeking a highly skilled and motivated Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving customer queries promptly and professionally, and proactively identifying and addressing customer needs.Key...


  • Brisbane, Queensland, Australia eFinancialCareers Ltd. Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our team at eFinancialCareers Ltd.As a Customer Service Representative, you will be the face of our organization, providing exceptional customer service and support to our clients. You will be responsible for handling customer inquiries, resolving issues, and...


  • Brisbane, Queensland, Australia CommBank Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our branch team, you will be responsible for delivering exceptional customer experiences and providing holistic solutions to our customers.Key ResponsibilitiesBuild Strong Customer RelationshipsDevelop a deep...


  • Brisbane, Queensland, Australia Telstra Corporation Full time

    Telstra Retail: Part-Time Customer Service RepresentativeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Part-Time Customer Service Representative. As a key member of our retail team, you will be responsible for providing exceptional customer service and sales support to our customers.Key...


  • Brisbane, Queensland, Australia Boral Limited Full time

    Boral Limited is a leading construction materials company with a strong presence in Australia. As a Customer Service Representative, you will play a crucial role in supporting our customers and stakeholders in achieving their goals.Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service...


  • Brisbane, Queensland, Australia Equifax, Inc. Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative in our Brisbane-based contact centre. As a key member of our team, you will play a vital role in delivering exceptional customer service and support to our clients.Key ResponsibilitiesCustomer Service Delivery: Provide timely...


  • Brisbane, Queensland, Australia Allianz Popular SL. Full time

    Job SummaryWe are seeking a highly skilled and dedicated Customer Service Representative to join our team at Allianz Popular SL. As a Customer Service Representative, you will be responsible for delivering exceptional service to our customers through effective management of inbound and outbound telephone calls.Key ResponsibilitiesCustomer Service...


  • Brisbane, Queensland, Australia TSA Group Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales and support team, you will be responsible for providing exceptional customer service and support to our clients across Australia.Key ResponsibilitiesAnswer inbound calls from customers,...


  • Brisbane, Queensland, Australia CommBank Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our branch team, you will be responsible for delivering exceptional customer experiences and providing holistic solutions to our customers.Key ResponsibilitiesBuild Strong Customer RelationshipsDevelop a deep...


  • Brisbane, Queensland, Australia Allianz Popular SL. Full time

    Job SummaryWe are seeking a highly skilled and dedicated Customer Service Representative to join our team at Allianz Popular SL. As a Customer Service Representative, you will be responsible for delivering exceptional service to our customers through effective management of inbound and outbound telephone calls.Key ResponsibilitiesCustomer Service...


  • Brisbane, Queensland, Australia Flexhive Full time

    About FlexhiveFlexhive is a dynamic talent platform that connects professionals with flexible job opportunities. We're seeking a skilled Customer Service Representative to join our team.Job SummaryWe're looking for a customer-focused individual to provide exceptional support to our clients. As a Customer Service Representative, you'll be responsible for...


  • Brisbane, Queensland, Australia TSA Group Full time

    About TSA GroupTSA Group is a leading provider of customer service and sales solutions, partnering with Telstra to deliver exceptional experiences to customers across Australia.Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be...