Flight Service Representative

1 week ago


Brisbane, Queensland, Australia beBeeCustomer Full time $45,000 - $65,000

Key Responsibilities:

  • Assist passengers during check-in, boarding and disembarkation processes.
  • Handle the check-in process, including verifying tickets, issuing boarding passes and checking luggage.
  • Provide accurate flight information to passengers, including updates on delays, cancellations and gate changes.
  • Resolve passenger complaints and issues efficiently and professionally.
  • Offer support and answer questions regarding flight schedules, fares, routes and policies.
  • Assist passengers with special needs, including unaccompanied minors, elderly passengers and those requiring wheelchair assistance.
  • Support with luggage drop offs through the check-in process.
  • Ensure compliance with security procedures and protocols, including screening passengers and luggage.
  • Coordinate with other airport personnel and departments to ensure smooth operations and customer satisfaction.
  • Provide assistance and support during emergencies, including medical incidents and flight diversions.

Requirements:

  • Demonstrates a commitment to delivering exceptional service.
  • Strong interpersonal skills and ability to work collaboratively as part of a team.
  • Maintains a strong work ethic and a desire for growth and development.
  • Presents themselves in a composed manner under pressure.
  • Meets high presentation and grooming standards.
  • Exhibits organisational and effective time management skills.
  • Physically capable of handling passenger baggage and operating wheelchairs when required.
  • Fluent in English (additional languages welcomed).
  • Confidence in using software and technology - Intermediate skills required.
  • Australian Citizen/Resident with unlimited work rights.
  • Possession of a valid Australian driver's license and reliable transportation.
  • Age 18 or older.

We Offer:

  • On-site employee parking available.
  • Uniforms provided.
  • Career advancement opportunities.
  • Annual and personal leave accrual.
  • Comprehensive paid training and ongoing support provided.


  • Brisbane, Queensland, Australia Air Charter Service Full time

    Company DescriptionAir Charter Service was established in 1990 in the basement of our chairman's home. Not only do we offer aircraft charters in the private, group and cargo sectors, but also further services such as on-board couriers, holiday packages and concierge services. We're not just the largest charter brokerage in the world, but also the largest...


  • Brisbane, Queensland, Australia Air Charter Service (Aust) Pty Ltd Full time $60,000 - $80,000 per year

    Act as the liaison between brokers, airlines, clients, handling agents and suppliersPreparing preliminary briefings for handover by the broker, as well as full flight briefings in close coordination with airlines and clientsCollaborate with suppliers to provide customer-specific branding (e.g., personalized headrest covers) and coordinate delivery...


  • Brisbane, Queensland, Australia beBeeFlightCoordinator Full time $55,000 - $65,000

    About our Flight Operations TeamOur team is responsible for coordinating flight operations with airlines, airports, and clients. We are seeking a highly skilled and experienced individual to join our team as a Flight Coordinator.The ideal candidate will have excellent written and spoken English skills, with the ability to communicate effectively with...


  • Brisbane, Queensland, Australia Flight Centre Full time

    **Job no**: 517532MH**Brand**: Flight Centre**Work type**: Full time**Location**: Queensland**Categories**: Marketing, Web, Creative & UX**Hello, Hej, **??**, Salut****Flight Centre Travel Group **are looking for a **Media & **Campaign Executive** to join the team This role will support the Flight Centre Australia Campaigns team in translating product...

  • Flight Dispatcher

    1 week ago


    Brisbane, Queensland, Australia Virgin Australia Full time

    **Work type**:Full-Time (Permanent), Part Time**Location**:Brisbane**Job type**:Flight Operations, Airline & Network Operations**Applications close**:05 Jan 2025 E. Australia Standard Time**Flight Dispatcher**:Hello. We're Virgin Australia. We're the airline that's always done things a little different. Our way. The Virgin way. We're on a mission to make...


  • Brisbane, Queensland, Australia Flight Centre Travel Group Full time $75,000 - $85,000 per year

    Ready to take your sales career to the next level?At Corporate Traveller, we're a family of client consultants and sales legends, determined to remove the barriers that SMEs face on the road. Whilst there are plenty of companies who do what we do, we guarantee that there's nobody who does it quite like we do: with passion, drive, and a hunger for better....


  • Brisbane, Queensland, Australia beBeeCustomerService Full time $60,000 - $90,000

    Job Title: Aviation Attendant">We are currently seeking self-motivated and independent individuals to join our crew as flight attendants based in Brisbane. Our ideal candidate will have a passion for delivering exceptional customer service and working within a fast-paced environment.">About the Role:">The successful applicant will be responsible for managing...


  • Brisbane, Queensland, Australia beBeeService Full time $60,000 - $100,000

    Customer Service RepresentativeWe are seeking enthusiastic, mature and responsible individuals who are passionate about providing exceptional customer service on Qantas flights.Perform cabin safety functions including identifying safety matters, taking action to address safety matters and cooperating with other crew to reduce the risk of injury to passengers...


  • Brisbane, Queensland, Australia beBeeCustomer Full time $60,000 - $90,000

    Job OverviewRex Airlines seeks dedicated flight attendants for a full-time position in Brisbane. This role is ideal for independent and customer-focused individuals who are detail-oriented and safety-conscious.The job involves various duties, including equipment/security checks, in-flight announcements, food and beverage service, cleaning, and handling...


  • Brisbane, Queensland, Australia beBeeCustomerService Full time $100,000 - $120,000

    Key Responsibilities:The role of a solo flight attendant is pivotal in ensuring the safety and comfort of passengers on board. This individual will be responsible for managing the entire cabin independently, conducting equipment and security checks, making in-flight announcements, providing food and beverage service, and handling various situations that may...