
Customer Service Specialist
19 hours ago
- Provide exceptional customer service
- Prepare and serve beverages with attention to detail
- Operate tab and keno terminals efficiently
- Clean workstations and equipment thoroughly
- Manage cash transactions accurately
- Collect glasses from the floor and return them to bar areas for cleaning
This position requires flexibility on Friday nights and weekends, with reasonable availability Monday to Thursday. Shifts are rostered from evening through to early hours of the morning.
Required certifications include RSA and RCG.
We welcome candidates who are passionate about delivering high-quality service and enhancing the overall entertainment experience for our members and guests.
About UsThe Wests Group is a major employer in the Newcastle region, operating a portfolio of entertainment and hospitality venues. We offer various perks and benefits to our employees.
- Wellbeing: First Nations Cultural Leave, annual flu vaccinations, wellbeing leave, flexible work options, community care leave, and employee assistance programs (EAP).
- Career: Certificate III in Hospitality (SIT30622) and related programs, paid traineeships, and leadership programs.
- Financial: Paid parental leave, 17.5% annual leave loading, above-award wages and penalty rates, plus 40% off meals for club employees.
- Lifestyle: Discounted gym membership, discounted health insurance, and discounts at affiliated hotels and partner venues.
We value diversity and encourage applications from all qualified candidates.
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