Customer Service Specialist
3 days ago
We are seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Assistant. This is an excellent opportunity for someone who is passionate about delivering exceptional customer service and creating a positive shopping experience.
">About the Role
- You will be responsible for connecting with customers, understanding their needs, and providing personalized assistance and product recommendations.
- You will also be responsible for guiding customers through product features and benefits, ensuring they make informed choices.
- Maintaining accurate stock levels and ensuring the store is well-presented and organized will also be a key part of your role.
As a member of our team, you will have the opportunity to work in a dynamic retail environment and contribute to the success of our business.
]Responsibilities
- Customer Engagement: Connect with customers, understand their needs, and provide personalized assistance and product recommendations.
- Product Demonstration: Guide customers through product features and benefits, ensuring they make informed choices.
- Stock Management: Maintain accurate stock levels and ensure the store is well-presented and organized.
About You
- You are a proactive and approachable individual who thrives in a fast-paced retail environment.
- You have prior customer service experience and are able to work in a team environment.
- You are physically fit and able to lift up to 15kg.
The Perks & Benefits
- A supportive and friendly team culture that celebrates wins and supports your goals.
- A competitive salary or hourly rate.
- Paid parental leave to support you and your family.
- Training pathways to support your growth and career development.
- An Employee Assistance Program for your wellbeing.
- Generous team discounts.
Recruitment Process
- Apply Online: Submit your application through our careers portal.
- Application Review: Our Talent Acquisition team will review your application.
- Video Interview: If your profile is a match, you'll be invited to complete a short online video interview.
- Assessment Centre: Successful applicants will be invited to attend an assessment centre.
- Pre-Employment Checks: If successful, we will begin pre-employment checks.
- Offer & Contract: Once checks are complete and satisfactory, we'll issue your employment contract.
- Start Date: Employment to commence three weeks before the grand opening.
- Grand Opening: The store officially opens on a designated date.
Please note that if you have leave planned during the seasonal period, please let us know. If your roster includes a public holiday, you will be required to work on that day.
Every employer in Australia has the obligation to ensure that employees have the relevant working rights. All successful applicants will need to undergo a Right to Work check.
Due to the intimate and personal nature of our work, successful applicants will also need to undergo a National Police Criminal History Check.
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