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Customer Service Liaison

2 weeks ago

Sunshine Coast, Australia beBeeCustomer Full time $60,000 - $80,000
About the Role

This pivotal position entails being the initial point of contact for valued clients, providing superior customer service and administrative assistance.

Responsibilities
  • Respond to incoming calls in a friendly and professional manner
  • Redirect calls to relevant departments or team members
  • Provide accurate information and support on a range of inquiries
  • Maintain detailed records and update client information
  • Assist with tasks such as data entry, scheduling, and filing
Qualifications
  • Exceptional communication and interpersonal skills
  • Strong attention to detail and multitasking ability
  • Proficient in using Microsoft Office suite and CRM software
  • Previous experience in customer service or administration
  • A positive and professional attitude
What We Offer

A supportive and inclusive work environment that empowers employees to thrive and grow professionally.