
Loan Operations Specialist
7 days ago
Production Manager
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The Production Manager plays a vital role in assisting branch team members with pipeline management to ensure the smooth and timely process of all loan files. This position works closely with branch processors to guarantee the timely delivery of disclosures and provide continuous support as needed.
Responsibilities:
- Monitor estimated closing dates in Encompass and other reporting platforms and work with the branch to manage accordingly.
- Facilitate pipeline management meetings as needed.
- Understand assigned branch needs and develop and execute plans to address them.
- Work closely with branch processing to ensure tasks are completed and files are submitted to underwriting accurately.
- Assist with processing needs as applicable, including supplying new processors with augmented training and support.
- Support branch operations and management by assisting with prioritization and workflow structure.
- Maintain reporting to monitor initial CDs to ensure appropriate timing requirements are met.
- Ensure each file complies with all corporate and regulatory policies and procedures.
- Manage projects for deployment of new systems and procedures.
- Maintain broad knowledge and thorough understanding of applicable federal, state and agency regulations and guidelines.
Qualifications and Skills:
- Bachelor's degree and/or equivalent combination of education/experience.
- Minimum of 3 years' loan processing experience.
- Experience with mortgage lending functions, TRID rules and regulations, REPSA, and disclosures.
- Experience and working knowledge of Encompass loan origination software and pipeline management, preferred.
- Knowledge of processing, closing and funding loans in accordance with investors and agency guidelines including federal and state required practices.
- Knowledge of FNMA, FHLMC, FHA, VA loan programs.
- Excellent organization, prioritization, and time management skills.
- Excellent communication and customer service skills.
- Excellent analytical skills.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook).
Benefits:
CrossCountry Mortgage offers a robust benefit package, including medical, dental, vision, as well as a 401K. The company also provides short-term disability, an employee assistance program, and a wellness program.
Equal Employment Opportunity:
CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, protected veteran status, citizenship status, sex, sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status, protected characteristics, or any other characteristic protected by law.
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