
Operational Risk Transformation Specialist
10 hours ago
As we embark on a new chapter in our journey, this role plays a pivotal part in enabling enterprise-wide transformation that delivers meaningful outcomes for our people and customers.
This position involves leading the Operational Risk Group to enable the enterprise to fulfill its risk obligations and embed risk-aware decision-making across the organisation. The aim is to be the best workers' compensation insurer while making a positive difference to people's lives through robust operational risk management and governance excellence.
The scope encompasses second-line operational risk functions, risk management system ownership, disaster recovery strategies, and comprehensive risk prevention and detection strategies that ensure compliance and business continuity.
You will serve as a trusted advisor to senior leadership on operational and strategic risk matters while leading a team of business risk partners who work closely with decision makers across the enterprise.
This role requires deep expertise in operational risk frameworks and business risk partnerships from identification through to mitigation. It involves driving performance through structured frameworks, proactive risk assessment, and comprehensive risk reporting.
Key responsibilities include:
- Leading the second-line operational risk function to embed risk-aware decision-making and governance excellence
- Developing and implementing operational risk frameworks, policies, and management strategies ensuring regulatory compliance
- Designing delivery standards, service levels, and risk reporting to enhance performance monitoring
- Leading a team of trusted business risk partners working with business owners to identify, monitor, and mitigate key risks
- Owning WorkCover's risk management system ensuring it's fit for purpose and actively utilised across the organisation
- Promoting a positive culture where risk information is openly shared, discussed, and addressed
- Developing and implementing disaster recovery and incident reporting strategies to safeguard business continuity
- Proactively assessing risks and opportunities, driving continuous improvement solutions
- Implementing operational risk prevention, detection, and mitigation strategies and tools
- Compiling and presenting operational risk data and insights for Executive Leadership Team, Board, and Risk Committee reporting
This is a sophisticated, influential role - perfect for an experienced operational risk professional who excels in complex regulatory environments, builds strong stakeholder relationships, and drives purposeful risk transformation that delivers measurable outcomes.
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