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Senior Business Solutions Lead

2 weeks ago


Adelaide, South Australia beBeeBusinessAnalyst Full time $130,000 - $170,000
Job Summary

This role plays a vital part in driving business success by leading the analysis and implementation of solutions that meet the needs of our stakeholders.

Key Responsibilities:
  • Develop and lead the requirements gathering process through interviews, workshops, and document analysis to understand business objectives.
  • Act as a liaison between business stakeholders, IT teams, and vendors to ensure clear communication and alignment on project goals.
  • Oversee the configuration and customisation of Guidewire PolicyCenter, BillingCenter, and ClaimsCenter to align with business requirements.
  • Analyse existing business processes and workflows to identify areas for improvement and recommend solutions that enhance efficiency and effectiveness.
  • Prepare detailed business requirement documents, functional specifications, use cases, and user stories to support project development and testing.
  • Collaborate with QA teams to develop test plans, conduct testing, and validate that solutions meet business requirements and quality standards.
  • Provide training and support to end-users and stakeholders to ensure successful adoption and utilisation of Guidewire solutions.
Tools Experience:
  • Proficiency in business analysis tools and software, such as Microsoft Office Suite, JIRA, Confluence, Visio, Draw.io, Miro, and SQL.
Qualifications:
  • Minimum of 7 years of experience in business analysis, with at least 3 years in a lead or senior role.
  • Extensive experience with Guidewire PolicyCenter, BillingCenter, and ClaimsCenter, including implementation and customisation.
  • Strong understanding of insurance industry processes, including policy administration, billing, and claims management.
  • Exceptional analytical and problem-solving skills with the ability to analyse complex business requirements and translate them into technical solutions.
  • Excellent verbal and written communication skills, with the ability to effectively communicate with technical and non-technical stakeholders.