
Experience Travel Specialist
1 week ago
We are seeking a Travel Sales Consultant to join our team. As a key member of our customer-focused and sales-driven team, you will be responsible for delivering an exceptional travel experience service that exceeds our guests' expectations.
Your Key Responsibilities:- Provide personalized solutions and package options to our guests, utilizing your creativity and passion for the tourism industry.
- Offer exceptional customer service through various communication platforms, including over the phone, via email or webchat.
- Become an expert in our products and serve as a product ambassador, working towards and achieving individual plus team KPIs.
You have a sound understanding of the tourism industry and enjoy helping people plan their best holiday experiences.
Talking about travel and new experiences excites you, and you display exceptional attention to detail and problem-solving skills.
With great communication and interpersonal skills, you can confidently learn new computer systems and work under pressure, managing a high-volume workload while maintaining consistent customer service.
About The Travel ExperienceYou will play a vital role in shaping lasting memories for our guests, supporting our business as we continue to share special places and create unforgettable journeys.
Our customers expect a full travel experience service, and it's up to you to deliver this, providing a seamless and memorable journey from start to finish.
What We Offer- A comprehensive two-week onboarding training program to ensure your success.
- Flexibility to work across a 7-day roster cycle, with work-from-home options available after passing probation.
- A competitive salary and lucrative incentive program, along with discounts on Journey Beyond travel and experiences.
- A study assistance policy, employee referral policy, purchased leave policy, parental leave program, private health discounts, employee assistance program, and discounts on merchandise.
This is a fantastic opportunity to launch your career in the tourism industry, working with a leading experiential tourism business.
If you're passionate about delivering exceptional customer experiences and exceeding guest expectations, we'd love to hear from you.
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