Customer Service Ambassador

4 days ago


Newstead, Queensland, Australia Bank of Queensland Full time

About Banking with Us

At Bank of Queensland, we're passionate about delivering exceptional customer experiences. As a Customer Service Officer, you'll be the face of our brand, providing top-notch service to our customers and building strong relationships with our community.

We're looking for an experienced professional who shares our passion for customer-centric banking. If you have a natural flair for communication and a drive to exceed customer expectations, this role is for you.

The Successful Candidate

As a Customer Service Officer, you will:

  • Provide exceptional customer service, responding to inquiries and resolving issues in a timely and professional manner.
  • Develop and maintain strong relationships with our internal and external customers, providing information on our products and services.
  • Work collaboratively as part of a high-performing team to achieve branch success.
  • Maintain accurate records and reports, ensuring compliance with regulatory requirements.

What We Offer

We're committed to creating a workplace that values and leverages difference, fostering a culture of inclusivity and respect. Our benefits include:

  • Flexible working arrangements to balance work and life.
  • Discounted financial products to help you grow your wealth.
  • Salary sacrificing options to increase your take-home pay.
  • Paid parental leave with no minimum entitlement.
  • Employee Assistance Program (EAP) to support your mental health and wellbeing.

Becoming a Part of Our Team

If you're a motivated and customer-focused individual with excellent communication skills, we encourage you to apply. Our comprehensive training program will equip you with the knowledge and skills to succeed in this role. Don't miss out on this opportunity to join a dynamic team that's passionate about making a difference in our customers' lives.



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