Financial Services Associate
2 weeks ago
About the Opportunity
We are seeking a highly motivated and customer-focused Financial Services Associate to join our team in Dubbo. As a key point of contact for our customers, you will provide exceptional service and support to ensure their banking needs are met.
Key Responsibilities:
- Provide expert advice on BOQ's products and services to internal and external customers
- Conduct teller duties including account opening/closing, deposits, withdrawals, and general enquiries
- Floor walk and initiate quality conversations with customers to build strong relationships
- Book interviews and maintain customer relationships through inbound and outbound calling
- Daily maintenance of the ATM and cash management, including ATM Services and Travelex
- Process stationery orders and maintain a strong focus on compliance
About You
We are looking for someone with outstanding customer service skills, excellent communication skills, and a willingness to go above and beyond for our customers and colleagues.
About Us
With its origins dating back to 1874, Bank of Queensland is a regional bank with national presence. We offer a genuine alternative to the major banks and are committed to creating prosperity for our customers, shareholders, and people.
We are a true challenger bank, with a digital platform and a personal touch. Our purpose is to make a difference and our ambition is to be known as the bold challenger bank.
What We Offer
- BUPA Corporate Plan
- Discounted financial products
- Employee Assistance Program (EAP)
Salary Estimate
The estimated salary for this role is around $60,000 - $80,000 per annum, depending on experience and location.
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