Financial Services Associate

2 weeks ago


Newstead, Queensland, Australia Bank of Queensland Full time

About the Opportunity

We are seeking a highly motivated and customer-focused Financial Services Associate to join our team in Dubbo. As a key point of contact for our customers, you will provide exceptional service and support to ensure their banking needs are met.

Key Responsibilities:

  • Provide expert advice on BOQ's products and services to internal and external customers
  • Conduct teller duties including account opening/closing, deposits, withdrawals, and general enquiries
  • Floor walk and initiate quality conversations with customers to build strong relationships
  • Book interviews and maintain customer relationships through inbound and outbound calling
  • Daily maintenance of the ATM and cash management, including ATM Services and Travelex
  • Process stationery orders and maintain a strong focus on compliance

About You

We are looking for someone with outstanding customer service skills, excellent communication skills, and a willingness to go above and beyond for our customers and colleagues.

About Us

With its origins dating back to 1874, Bank of Queensland is a regional bank with national presence. We offer a genuine alternative to the major banks and are committed to creating prosperity for our customers, shareholders, and people.

We are a true challenger bank, with a digital platform and a personal touch. Our purpose is to make a difference and our ambition is to be known as the bold challenger bank.

What We Offer

  • BUPA Corporate Plan
  • Discounted financial products
  • Employee Assistance Program (EAP)

Salary Estimate

The estimated salary for this role is around $60,000 - $80,000 per annum, depending on experience and location.



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