Product Quality Specialist

1 day ago

Melbourne, Victoria, Australia beBeeTechnicalAdvisor Full time $60,000 - $80,000
Product Technical Advisor

We are seeking an experienced Product Technical Advisor to join our team. The ideal candidate will have a strong understanding of product applications, sensory attributes, and client requirements.

Job Description

The Product Technical Advisor role focuses on supporting the Account Managers and clients by providing expert guidance on product quality, suitability, and application. You will act as a key bridge between Quality, R&D, Production, and Sales to ensure our products meet client expectations and deliver consistently excellent results.

Your responsibilities will include:

  • Providing technical advice to Account Managers regarding ingredient and finished product quality, taste, and suitability for client applications.
  • Assessing products to ensure they meet client specifications and shelf-life requirements.
  • Identifying potential quality issues, including deviations or product inconsistencies, and advising on corrective actions.
  • Collaborating closely with R&D and Production teams to resolve quality challenges and improve formulations.
  • SUPPORTING CLIENT INTERACTIONS BY OFFERING PRACTICAL INSIGHTS AND RECOMMENDATIONS, HELPING ACCOUNT MANAGERS ADDRESS CUSTOMER QUERIES CONFIDENTLY.

You will also be responsible for maintaining accurate records of product quality, customer feedback, and any corrective measures taken.

Key Requirements

To succeed in this role, you will need:

  • Experience in a Quality Assurance, Quality Control, or Technical Support role within the food, flavour, or ingredients industry.
  • A Strong understanding of product applications, sensory attributes, and client requirements.
  • Excellent communication skills, able to translate technical information into actionable advice for sales teams and clients.
  • A Collaborative mindset, working effectively with commercial, R&D, and production teams.
  • Problem-solving skills with a proactive approach to addressing quality-related challenges.

This is an exciting opportunity to join a reputable company and make a real impact on our products and customer satisfaction.

Please note that we are looking for a candidate who can demonstrate a high level of expertise in their field and has a proven track record of delivering results.

We offer a competitive salary and benefits package, but most importantly, the opportunity to work with a talented team and contribute to the success of our organisation.

If you are passionate about product quality and customer satisfaction, and have the skills and experience required for this role, please apply today


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