Client Liaison Officer

2 days ago


Council of the City of Ryde, Australia Aon Full time
About the Role

This position is an exciting opportunity to support the management of a diverse portfolio comprising renewals and home warranty clients.

You will be responsible for responding to client inquiries via telephone and face-to-face, providing exceptional customer service and building strong relationships.

We are seeking a highly skilled individual with experience in General Business Insurance or Broking, who can effectively manage multiple complexities of tasks efficiently and provide on-the-spot support to client queries.

The successful candidate will have a proven track record of relationship building, excellent communication skills, and the ability to work collaboratively as part of a team.

Key Responsibilities:

  • Daily interaction with clients regarding their ongoing insurance and risk needs.
  • New client engagement, to assist with their home warranty and construction insurance requirements.
  • Providing on-the-spot support to client queries, managing multiple ongoing communications with complex client needs.

Requirements

To be successful in this role, you will need:

  • Strong relationship building experience.
  • Proven experience servicing customers and clients.
  • Comfortable using software programs and tools such as CRM and Microsoft Office Suite.
  • Ability to multi-task and complete various complexities of tasks efficiently.

About Aon

Aon is a global leader in risk, retirement, and health solutions. We help our clients make informed decisions that shape their future.

We pride ourselves on our innovative culture, diversity, and commitment to creating a workplace where all colleagues feel empowered to be their authentic selves.



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