Hub Support Officer

6 days ago

Melbourne, Victoria, Australia beBeeCommunication Full time $60,000 - $85,000
Job Title:

Hub Support Officer

About the Role:

The Hub Support Officer will be the primary point of contact for individuals accessing services at The Orange Door.

This role is part of the Hub Support Team, responsible for responding to face-to-face, electronic, and telephone inquiries from the public and partner agencies.

The officer will work closely with the Hub workforce to address client needs promptly and provide tailored responses to client inquiries.

The ability to respond effectively and inclusively to clients accessing services underpins success in this role.

Main Responsibilities:
  • Support the Hub Manager and broader Hub workforce in delivering client-focused objectives aligned with strategic policy directions for Family Safety Victoria.
  • Competently and sensitively prioritize tasks to provide optimal service delivery to clients.
  • Exercise advanced interpersonal communication skills in response to diverse presentations of client needs.
Requirements:

To succeed in this role, you will need to demonstrate honesty and integrity in all interactions, as well as the ability to work independently and as part of a team.

You will also need to possess excellent communication and interpersonal skills, with the ability to build strong relationships with clients and stakeholders.

A high level of empathy and understanding is essential, as well as the ability to remain calm and composed in challenging situations.

Benefits:

As a valued member of our team, you can expect a range of benefits including competitive salary and conditions, opportunities for professional development, and a supportive and inclusive work environment.

We are committed to providing a safe and healthy workplace, and we offer a range of wellness programs and initiatives to support your physical and mental wellbeing.

Additionally, you will have access to a range of employee benefits, including flexible working arrangements, paid leave, and career progression opportunities.

  • Office Coordinator

    3 days ago

    Melbourne, Victoria, Australia Hub Australia Full time

    Work at a certified Great Place to Work- Be part of a B Corp and certified carbon neutral company- Have access to benefits centred around professional development and wellness**Office Coordinator | Hub Australia | Location: Southern Cross****About Hub Australia**:Hub Australia provides premium workspaces, business networks, and services across 13 locations...

  • Graduate Hub Practitioner

    5 days ago

    Melbourne, Victoria, Australia Quantum Support Services Full time

    Graduate Hub PractitionerGraduate Hub Practitioner, located in The Orange Door, Morwell- About Quantum Support Services:Established in 1987 we are Industry Leaders striving to provide services to positively improve lives within the Gippsland community. Quantum is a child safe organisation who believes the celebration of diversity makes us and the community...

  • Hurstbridge Hub Development Officer

    4 days ago

    Melbourne, Victoria, Australia Nillumbik Shire Council Full time

    Please note, we will only be accepting applications from current Nillumbik Shire Council employeesTemporary part time 12 hours per week (until 6 May)Band 5 roleFlexible working arrangements available - balance life and workAccess to health and wellbeing initiatives and learning and development opportunitiesGenerous personal and carers leaveCustomer First...

  • Hub Practitioner

    7 days ago

    Melbourne, Victoria, Australia Quantum Support Services Full time

    Hub Practitioner - Inner GippslandAre you looking for a job that is meaningful, challenging and rewarding? Are you passionate about supporting women and children escaping Family Violence? Enquire nowWork Life-Balance - Based in Morwell| Salary packaging | Flexi time Wellbeing - Employee Assistance Program | Wellbeing Program |Wellbeing days Culture -...

  • Hub Manager

    1 week ago

    Melbourne, Victoria, Australia Dixon Appointments Full time $70,000 - $120,000 per year

    Are you a high-energy, solutions-focused professional with a passion for people, community, and creating exceptional experiences? Our client a premium Coworking and Business Hub in Moonee Ponds, is seeking a dynamic Hub Manager to oversee daily operations, foster collaboration, and ensure members feel supported and connected. About our client: A modern,...

  • Casual Virtual Receptionist

    3 days ago

    Melbourne, Victoria, Australia Hub Australia Full time

    Work for a certified Great Place to Work organisation- Be apart of a tight knit, collaborative team- Monday-Friday Shifts available - No Weekend Work**Virtual Receptionist (Casual) | Melbourne****Reports to**: General Manager - Services (Hub Connect)**Start date**: Immediate**Location**: Head Office at Hub Collins Street**Employment type**: Casual**Ordinary...

  • Communications & Engagement Officer – NSW Decarbonisation Hub

    1 week ago

    Melbourne, Victoria, Australia UNSW Full time

    Communications & Engagement Officer – NSW Decarbonisation HubLocation: Kensington, NSW. The successful candidate will be required to work on campus 3 days a week.Fixed Term – 12 monthsFull Time (35-hour week)Remuneration Level 7: $113,926 - $123,302 + 17% SuperannuationLocation: Kensington, NSW. The successful candidate will be required to work on campus...

  • Communications & Engagement Officer – NSW Decarbonisation Hub

    1 week ago

    Melbourne, Victoria, Australia UNSW Full time

    Communications & Engagement Officer – NSW Decarbonisation Hub Location: Kensington, NSW. The successful candidate will be required to work on campus 3 days a week. Fixed Term – 12 months Full Time (35-hour week)Remuneration Level 7: $113,926 - $123,302 + 17% Superannuation Location: Kensington, NSW. The successful candidate will be required...

  • Admin Officer

    1 week ago

    Melbourne, Victoria, Australia The Manufacturing Growth Hub Pty Ltd Full time $60,000 - $80,000 per year

    About the role We are searching for an experienced and enthusiastic Admin Officer / ISO Support to join our team at The Manufacturing Growth Hub Pty Ltd in our office located in Melbourne VIC. This is a casual role that will provide critical administrative and compliance support to our business and our clients.What you'll be doingProviding us and supporting...

  • Support Hub Agent

    2 weeks ago

    Melbourne, Victoria, Australia Wellways Australia Full time

    OverviewJoin to apply for the Support Hub Agent (Service Desk Agent) role at Wellways Australia.Get AI-powered advice on this job and more exclusive features.Wellways is committed to reconciliation, lived experience and inclusivity. We strongly encourage and warmly welcome people from Aboriginal and Torres Strait Islander communities, people with a lived...