Rydges Gold Coast Airport Guest Services Representative

5 days ago


Brisbane, Queensland, Australia Rydges Full time
About Rydges

Australian and New Zealand owned and operated for over 30 years, Rydges operates quality hotels with a down-to-earth approach.

Rydges provides genuine local hospitality with quality essentials and “too easy” service.

About Rydges Gold Coast Airport Hotel

Take your career to new heights at Rydges Gold Coast Airport. Our 192 coastal view or concourse view rooms are just steps away from the beachfront and feature resort-style facilities.

Key Responsibilities:

As a Guest Services Representative, you will be the first point of contact and greet guests with a warm welcome.

You will provide exceptional guest service by responding to guest requests efficiently and courteously.

Maintain a high level of professionalism and accuracy with accounting functions.

Communicate with housekeeping, reservations and maintenance departments to meet guest needs.

Actively resolve guest issues and challenges presented on shift.

Benefits & Perks:

You will enjoy incredible team member discounts from day one.

50% off stays at EVT hotels.

Discounts on movie tickets and more.

Work for Australia and New Zealand's largest and most diverse experiences company.

Requirements:

Impeccable grooming and presentation.

Excellent organisation and time management.

Energetic, team-focused and can-do attitude.

Exceptional communication skills.

High level of computer literacy.

Ability to work a 7-day roster.

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