Senior Field Technical Specialist

4 days ago

Sydney, New South Wales, Australia beBeeFieldTechnician Full time $87,654 - $123,456

Job Overview

This senior field technician role involves performing routine and non-routine tasks in a windows operating system environment.

The individual will be responsible for troubleshooting, parts replacement, systems upgrades, basic deployment, and repair on desktops/notebooks/printers.

Main Responsibilities

  • Performing technical support and maintenance tasks on computer hardware and software.
  • Responding to service requests and resolving issues in a timely manner.
  • Identifying potential problems that could impact user experience and taking corrective action.

Requirements and Qualifications

  • Typically requires 2-4 years of relevant work experience.
  • A high school diploma or equivalent is required; an undergraduate degree or some college coursework is preferred.
  • Strong knowledge of the windows operating system environment is essential.
  • An A+ certification or equivalent skill set is required, with additional certifications for various hardware platforms may be beneficial.
  • The ability to physically perform general office duties is necessary.
  • Must be able to perform key responsibilities with or without reasonable accommodations.
  • Significant travel, including overnight domestic or international trips, may be required.
  • Must have reliable personal transportation (automobile).

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