Senior Enterprise Program Manager

6 days ago

Sydney, New South Wales, Australia beBeeEngagement Full time $180,000 - $200,000
Enterprise Program Manager

Join Our Team As A Senior Engagement Manager

Are you a seasoned professional with a passion for leading complex enterprise programs? Do you thrive in fast-paced environments where no two days are ever the same? If so, we want to hear from you

As a Senior Engagement Manager at our company, you will play a critical role in delivering seamless, innovative customer experiences that drive long-term partnerships and company growth. You will work closely with executive stakeholders and internal teams across multiple geographies to execute large-scale programs valued at $250K to over $1.5M ARR.

Our ideal candidate has 10+ years of proven experience managing complex enterprise programs, preferably involving multi-phase and multi-geography projects. They possess a deep understanding of CX/EX platforms or equivalent enterprise software and have a track record of proactive risk management and strategic problem-solving on large accounts.

We are committed to creating a culture of accountability, collaboration, and continuous learning. Our team values open communication and fosters an inclusive environment where everyone's voice is heard.

Key Responsibilities:

  • Expertly manage complex, multi-phase enterprise programs with cross-functional stakeholders.
  • Confidently communicate at the executive level and lead escalations when necessary.
  • Proactively identify and mitigate client risks throughout the engagement lifecycle.
  • Coach and mentor junior team members, sharing best practices and driving continuous improvement.
  • Champion collaboration across global teams and manage partner ecosystems effectively.
  • Contribute to sales cycle support, stepping in as a trusted advisor to both clients and internal teams.
  • Influence product direction by partnering closely with Product and Engineering teams.

What We're Looking For:

  • A proven track record of success in managing complex enterprise programs.
  • Strong communication and leadership skills.
  • Ability to think critically and solve complex problems.
  • Experience working in a collaborative environment.
  • Willingness to learn and grow with the company.

Benefits:

  • Comprehensive total rewards package consisting of base, incentives, and generous benefits.
  • Private health insurance - top of the range coverage for medical and extras.
  • $2,800 Annual Experience Bonus - we want to facilitate some great experiences for our employees.
  • Experience Leave - additional 5 days a year to take for experiences.
  • $425 Quarterly Wellness Stipend - we take care of your physical and mental wellbeing with a fantastic reimbursement program.
  • Commuter allowance - we take care of your public transport expenses to the office.
  • Hybrid working environment.
  • Catered lunches in our North Sydney office. We also have a well-stocked kitchen full of snacks, drinks, and other goodies.

Why Work With Us?

At our company, we believe that everyone deserves an opportunity to grow and develop their skills. We offer a dynamic, cross-functional unit partnering closely with Sales, Product, Engineering, and Customer Success globally. Our team is committed to career growth, offering mentorship and leadership opportunities. We foster an inclusive environment where everyone's voice is heard.

Join us today and be part of a team that is passionate about delivering exceptional results and making a real difference in people's lives.

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