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Automotive Service Director
2 months ago
Key Responsibilities:
* Oversee the daily operations of the service department, ensuring efficient and high-quality service delivery.
* Manage and mentor service technicians and support staff to maintain a motivated and productive team.
* Develop and implement service strategies to meet and exceed customer satisfaction goals.
* Monitor and maintain service department budgets and financial performance.
* Collaborate with other departments to improve overall dealership operations.
* Ensure compliance with safety and environmental regulations.
* Handle customer inquiries and concerns promptly and professionally.
What We Offer:
* Attractive salary above award wages.
* First-class facility and working environment.
* Professional development and ongoing training.
* Healthy work culture with performance reviews and KPIs.
Requirements:
* 5+ years of automotive service management experience.
* Able to manage 40 vehicles per day.
* Strong leadership and team-building skills.
* Exceptional customer service and communication abilities.
* Proficient in dealership management software.
* Knowledge of automotive service procedures and technical aspects.
* Automotive Trade Qualification.
If you are a motivated and experienced Service Manager looking for a new challenge, please apply with your CV. We look forward to discussing this opportunity with you."}
