Automotive Service Director
3 weeks ago
Macro Recruitment is seeking a skilled Service Manager to join our client, the largest automotive dealership in the Northern Territory. This is a full-time permanent opportunity that offers a unique blend of customer service and professional mechanical services delivery.
Key Responsibilities:
- Oversee the daily operations of the service department, ensuring efficient and high-quality service delivery.
- Manage and mentor service technicians and support staff to maintain a motivated and productive team.
- Develop and implement service strategies to meet and exceed customer satisfaction goals.
- Monitor and maintain service department budgets and financial performance.
- Collaborate with other departments to improve overall dealership operations.
- Ensure compliance with safety and environmental regulations.
- Handle customer inquiries and concerns promptly and professionally.
Requirements:
- 5+ years of automotive service management experience.
- Able to manage 40 vehicles per day.
- Strong leadership and team-building skills.
- Exceptional customer service and communication abilities.
- Proficient in dealership management software.
- Knowledge of automotive service procedures and technical aspects.
- Automotive Trade Qualification.
This is an attractive opportunity for a Service Manager looking to take their career to the next level. If you are a motivated and experienced professional, please apply with your CV for further consideration.
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