Banking Service Provider

2 weeks ago


Sunshine, Australia Australia and New Zealand Banking Group Limited (ANZ) Full time
{"h1":"Banking Consultant Role Overview"}

We are seeking a highly skilled Banking Consultant to join our team at Australia and New Zealand Banking Group Limited (ANZ). In this role, you will be responsible for providing exceptional customer service and meeting the financial needs of our clients.



About the Role

As a Banking Consultant, you will be the primary point of contact for our customers, providing them with expert advice and guidance on their financial needs. This will involve:



  • Conducting needs-based conversations to understand our customers' financial goals and aspirations
  • Providing tailored solutions to meet our customers' financial needs
  • Building strong relationships with our customers to ensure they receive the best possible service
  • Acting as a role model and peer coach to deliver the best possible customer experience


Key Responsibilities

The key responsibilities of this role include:



  • Providing exceptional customer service and meeting the financial needs of our clients
  • Building strong relationships with our customers to ensure they receive the best possible service
  • Acting as a role model and peer coach to deliver the best possible customer experience
  • Conducting needs-based conversations to understand our customers' financial goals and aspirations
  • Providing tailored solutions to meet our customers' financial needs


What We Offer

We offer a competitive salary and benefits package, as well as opportunities for career advancement and professional growth. Our team is dedicated to delivering exceptional customer service, and we are committed to creating a positive and inclusive work environment.



Requirements

To be successful in this role, you will need:



  • Exceptional customer service skills
  • Strong communication and interpersonal skills
  • Ability to work in a collaborative team environment
  • Sound understanding of compliance
  • Excellent time management and organizational skills


About Us

At Australia and New Zealand Banking Group Limited (ANZ), we are committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself.



How to Apply

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this role. Please submit your application, including your resume and a cover letter outlining your experience and qualifications.



Contact Us

For more information about this role, please contact us at [insert contact information].



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