Collections Specialist
2 weeks ago
About 13cabs:
As a prominent entity in the transportation sector, 13cabs is committed to providing outstanding service to our clientele. We are currently seeking a dedicated Collections Officer who will be essential in managing invoice collections and fostering positive customer interactions.
Key Responsibilities:
- Engage with clients to follow up on outstanding payments, ensuring adherence to established collection protocols.
- Issue invoices, statements, and credit notes to customers in alignment with accounts receivable standards.
- Keep precise records of collection activities and maintain documentation within our systems.
- Respond to customer inquiries and assist in resolving any billing discrepancies.
- Work collaboratively with internal departments to enhance billing procedures and ensure data accuracy.
- Participate in initiatives aimed at improving accounts receivable processes.
- Uphold compliance with organizational policies and regulations.
Qualifications:
- Excellent communication skills with the ability to persuade and influence.
- Meticulous attention to detail and a consistent track record of meeting deadlines.
- Proficient in various software systems and open to learning new technologies.
- Strong problem-solving abilities and a proactive work ethic.
- Experience in accounts receivable and customer service roles.
- Understanding of billing operations and internal control measures.
Benefits of Working with Us:
- Be part of a leading organization in the transportation industry.
- Contribute to the enhancement of billing practices and customer relations.
- Collaborate with a high-performing team focused on delivering exceptional service.
- Opportunities for career advancement and professional development.
- Attractive salary and comprehensive benefits package.
If you possess a strong background in accounts receivable collections and are passionate about providing excellent customer service, we encourage you to consider this opportunity with 13cabs.
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