Collections Specialist
2 weeks ago
About 13cabs:
As a prominent entity in the transportation sector, 13cabs is committed to providing top-notch service to our clientele. We are currently seeking a Collections Specialist who will be integral in managing the collection of outstanding invoices while fostering positive relationships with our customers.
Key Responsibilities:
- Engage with clients to follow up on overdue invoices, ensuring adherence to established collection protocols.
- Issue invoices, statements, and credit notes in alignment with accounts receivable standards.
- Keep precise records of collection activities and notes within our database.
- Respond to customer inquiries and assist in resolving any billing discrepancies.
- Work collaboratively with internal departments to enhance billing procedures and maintain data accuracy.
- Participate in initiatives aimed at improving accounts receivable processes.
- Ensure compliance with organizational policies and operational procedures.
Qualifications:
- Excellent interpersonal abilities with a knack for influencing others.
- Meticulous attention to detail and a consistent ability to meet deadlines.
- Proficient in various systems with a readiness to adopt new technologies.
- Strong problem-solving skills and a proactive approach to responsibilities.
- Experience in accounts receivable and customer service roles.
- Understanding of billing practices and internal control measures.
Benefits of Working with Us:
- Be part of a leading organization in the transportation industry.
- Contribute to enhancing billing practices and customer satisfaction.
- Collaborate with a dedicated team focused on delivering superior service.
- Opportunities for career advancement and professional development.
- Attractive salary and comprehensive benefits package.
If you possess a strong background in accounts receivable and a commitment to exceptional customer service, we encourage you to consider this opportunity.
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