Help Desk Technical Support Specialist

6 days ago

Melbourne, Victoria, Australia beBeeTechnical Full time $70,000 - $85,000

As a technical support professional, you will have the opportunity to make a real difference in the lives of others.

Main Responsibilities:
  • Provide expert telephone technical assistance to clients using our products
  • Aid clients experiencing difficulties with our service/devices
  • Collaborate closely with installers to resolve complex technical issues
  • Maintain efficient help desk operations through daily tasks

Our ideal candidate possesses excellent communication and interpersonal skills, experience in providing technical phone support, and strong problem-solving abilities.

What We Offer:
  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A collaborative team atmosphere

We value diversity and inclusivity, and are committed to delivering safe and effective care to every individual.

This role is an excellent opportunity for someone looking to develop their technical skills and contribute to a positive workplace culture.

Further Information:

It's worth noting that this position requires strong communication skills, the ability to work well under pressure, and a passion for delivering exceptional customer service.

In addition, we strive to create a workplace that values respect, empathy, and open communication, where everyone feels supported and empowered to succeed.

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