Car Rental Representative

2 weeks ago


Brisbane, Queensland, Australia Avis Full time
Excellent Opportunity as a Car Rental Representative

We are seeking passionate and energetic individuals to join our team as Car Rental Representatives. This is a full-time position requiring a valid driver's license and the ability to work on a rotational roster, including evenings, weekends, and public holidays.

About the Role
  • The successful candidate will be the face of our brand, interacting with customers at the rental counter, completing rental bookings, and responding to general customer inquiries.
  • You will establish customer car rental needs by actively listening, review ABG's various add-ons and services to determine what best suits the customer, communicate rental procedures and guidelines effectively, complete rental bookings in a timely and accurate manner, and answer customer questions and inquiries.
What We Offer
  • A competitive hourly pay rate with loadings and commission incentives
  • Free staff parking
  • A wellbeing program including life insurance, discounted health insurance, and superannuation options
  • Access to Perkbox - discounts and offers with hundreds of retailers and big brands
  • Employee discounts on car rentals across Avis Budget Group
  • An Employee Assistance Program (EAP) provided by Converge - 24/7 support for mental health and wellbeing
  • Full training provided to help you achieve your goals and reach your potential
Requirements
  • A valid driver's license
  • Ability to work in a fast-paced environment while delivering exceptional customer service
  • Previous experience within retail, hospitality, customer service, or similar roles
  • Ability to follow procedures and adhere to company guidelines and standards
  • Comfortable learning and using various computer systems to accurately input rental information


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