Current jobs related to Customer Experience Consultant - Melbourne, Victoria - Probe CX

  • Real Estate Support Specialist

    1 month ago

    Melbourne, Victoria, Australia Commercial-RTA-Customer Experience Full time

    About the RoleWe are seeking a skilled Technical Product Expert to join our Commercial-RTA-Customer Experience team. As a key member of our team, you will provide technical support to our Real Estate agency clients using our Real Time Agent product.As a Technical Product Expert, you will be responsible for delivering high-quality technical support to our...

  • Customer Engagement Liaison Professional

    4 weeks ago

    Melbourne, Victoria, Australia Customer Engagement Centre Full time

    Job SummaryWe are seeking a highly skilled Customer Engagement Liaison Professional to join our team at the Customer Engagement Centre. As the first point of contact for our national business, you will support internal stakeholders across all business units and assist with the customer journey.About UsMetricon Homes is Australia's Most Trusted Choice, as...

  • Retail: Customer Experience Expert

    4 weeks ago

    Melbourne, Victoria, Australia Telstra Full time

    As a Retail Sales Consultant at Telstra, you will play a pivotal role in delivering exceptional customer experiences through outstanding service and product knowledge.We are an iconic Australian brand with a global presence, committed to building a connected future where everyone can thrive. Our purpose is to provide the best experience and deliver the best...

  • Digital Product Strategy Lead

    1 month ago

    Melbourne, Victoria, Australia Intrepid Experience Full time

    At Intrepid Experience, we're passionate about delivering world-class travel experiences that inspire and educate. As a General Manager of Digital Product, you'll play a critical role in driving our digital product strategy, ensuring seamless customer experiences across all touchpoints.About the RoleWe're looking for an experienced digital product leader to...

  • Luxury Travel Expert

    1 month ago

    Melbourne, Victoria, Australia FC Collection Full time

    Luxury Travel Consultant RoleFC Collection is seeking an experienced Luxury Travel Consultant to join our team in Melbourne, VIC. This role offers a unique opportunity to work with high-end clients and provide exceptional customer service.Key Responsibilities:Plan, book, and coordinate luxury travel experiences for clientsBuild tailored itineraries that meet...

  • Cloud Solution Architect

    1 month ago

    Melbourne, Victoria, Australia Microsoft Full time

    About the RoleWe are seeking an experienced Cloud Solution Architect to join our team, focusing on delivering exceptional customer experiences with Microsoft Business Applications. This is a fantastic opportunity for a skilled professional to accelerate their career growth and drive business success.Key ResponsibilitiesDevelop and implement tailored...

  • Global Travel Experience Consultant

    1 month ago

    Melbourne, Victoria, Australia Flight Centre Travel Group Full time

    About Flight CentreFlight Centre is a leading travel group that offers a unique and exciting career opportunity as a Global Travel Experience Consultant. We pride ourselves on being an inclusive company that values individualism and provides a supportive team culture.

  • Global Talent Acquisition Specialist

    3 days ago

    Melbourne, Victoria, Australia Intrepid Experience Full time

    About the RoleWe are seeking a highly skilled and motivated Global Talent Acquisition Specialist to join our team. This is an exciting opportunity to work with a dynamic organization that values diversity, equity, and inclusion.Job DescriptionThe successful candidate will be responsible for partnering with our Asia & ANZ teams to support general recruitment...

  • Part Time Sales and Customer Experience Professional

    4 weeks ago

    Melbourne, Victoria, Australia Telstra Full time

    We're an iconic Australian brand with a global footprint, and our purpose is to build a connected future so everyone can thrive.As a Retail Sales Consultant at Telstra, you'll be passionate about delivering outstanding customer service through exceptional in-store experiences. You'll achieve this by providing customised solutions for customers, empowering...

  • Acquisition Consultant: Transforming Customer Lending Experiences

    4 weeks ago

    Melbourne, Victoria, Australia ANZ Full time

    About Our OrganisationAt ANZ, we strive to create a world where people and communities thrive. We drive financial wellbeing and sustainability for millions of customers.Your Role in Customer AcquisitionYou will play a vital role in our Customer Contact Centre Team, supporting customers with acquisition needs via inbound calls and digital channels. Your...

  • Customer Service and Sales Consultant

    4 weeks ago

    Melbourne, Victoria, Australia Telstra Limited Full time

    We are seeking a highly motivated Customer Service and Sales Consultant to join our team at Telstra Retail in Chirnside Park.As a key member of our team, you will be responsible for providing exceptional customer service and sales experience to our customers. You will have the opportunity to work with a variety of customers, including new and existing ones,...

  • Customer Service Representative: Retail Sales Consultant

    2 months ago

    Melbourne, Victoria, Australia Telstra Full time

    Job SummaryAs a Retail Sales Consultant at Telstra, you will be responsible for delivering exceptional customer service and selling products to meet customer needs. You will work in a fast-paced retail environment, providing solutions to customers through your consultative approach.About the RoleYou will be working in a team environment, providing support...

  • Customer Experience Strategist

    4 weeks ago

    Melbourne, Victoria, Australia Laminex Australia Full time

    Lead Retail Customer ExperienceWe are seeking a skilled and experienced Retail Customer Experience Manager to lead our Windsor showroom. As the successful candidate, you will be responsible for guiding a talented team of designers, ensuring every customer receives exceptional service.Your day will start at 8:30 AM, preparing for a dynamic and interactive...

  • Customer Experience Ambassador

    4 weeks ago

    Melbourne, Victoria, Australia Vicinity Centres Full time

    At Vicinity Centres, we are seeking an exceptional Customer Experience Ambassador to join our team during the peak season. This is a fantastic opportunity for someone who is passionate about delivering outstanding customer service and creating memorable experiences for our guests.Job OverviewWe are looking for a highly skilled and experienced individual to...

  • Customer Experience Ambassador

    1 month ago

    Melbourne, Victoria, Australia Bendigo and Adelaide Bank Full time

    About Bendigo and Adelaide BankWe are a leading financial institution dedicated to helping our customers achieve their goals. Our bank offers a range of products and services that cater to diverse needs.As a Customer Service Officer, you will be the face of our branch. You will play a key role in delivering exceptional customer experiences, ensuring that our...

  • Customer Experience Advocate

    2 weeks ago

    Melbourne, Victoria, Australia Xero Full time

    Unlock a Fulfilling Career at XeroXero, a pioneering company in Australia, invites you to join its rapidly growing Customer Experience Team as a CUSTOMER EXPERIENCE SPECIALIST. This role presents a unique opportunity to make a lasting impact on customers' lives while being part of a dynamic team.In this position, you will take ownership of resolving customer...

  • Customer Experience Professional

    4 weeks ago

    Melbourne, Victoria, Australia inchcape Full time

    About the RoleWe are seeking a highly motivated and customer-focused Customer Experience Professional to join our team at Inchcape.As a key point of contact, you will play a vital role in delivering exceptional customer experiences throughout their retail journey. This involves coordinating and managing the sales process, ensuring that customers receive...

  • Customer Experience Lead

    4 weeks ago

    Melbourne, Victoria, Australia Xero Full time

    About the RoleThis is a Customer Experience Lead position with Xero, one of the leading companies in Australia.As a key member of our Customer Experience Team, you will lead a group of Customer Experience Specialists who are passionate about delivering exceptional experiences for both our customers and Xero.Key ResponsibilitiesEffectively coach your teams to...

  • Customer Experience Representative

    1 month ago

    Melbourne, Victoria, Australia Bendigo and Adelaide Bank Full time

    About the RoleAs a Customer Advisor at Bendigo and Adelaide Bank, you will be the face of our branch and business. With extensive knowledge and expertise, you will use your skills to provide exceptional customer service, educate customers on our online platforms and tools, and recommend products and services to help them achieve their financial goals.Key...

  • Customer Experience Associate

    4 weeks ago

    Melbourne, Victoria, Australia Seed Heritage Full time

    We are excited to announce an opening for a Customer Care Team Member at Brandbank Group. This role offers a unique opportunity to work in a dynamic team and contribute to the success of our business.About the RoleAs a Customer Care Team Member, you will be responsible for providing exceptional customer service through various channels such as tickets,...

Customer Experience Consultant

1 month ago

Melbourne, Victoria, Australia Probe CX Full time

About Probe CX

We are a customer-centric organization dedicated to delivering exceptional service to our clients. Our team of professionals is committed to providing world-class support that meets the highest standards of quality and efficiency.

Job Summary

We are seeking a highly skilled Customer Experience Consultant to join our team. The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and possess experience handling AU/NZ campaigns.

Key Responsibilities

  • Provide world-class service to customers through accurate, efficient, and respectful interactions.
  • Work under the supervision of Circle Leaders to ensure seamless delivery of services.
  • Communicate effectively with customers, colleagues, and management to achieve shared goals.

Requirements

  • Ability to multitask in a metric-driven environment with excellent interpersonal and communication skills.
  • Experience handling AU/NZ campaigns is an advantage.
  • Capacity to articulate complex messages in a clear and concise manner.

Compensation Package

The estimated salary for this position is $65,000 - $85,000 per annum, commensurate with experience and qualifications. This figure may vary based on location and other factors.