
Dynamic Export Leadership Role
19 hours ago
Job Description:
The Customer Service and Export Manager will be responsible for overseeing the customer service team, managing export orders, and handling consumer feedback with efficiency and care. This role requires a strong leadership and team management capability, excellent communication and coordination skills, and proficiency in ERP systems, preferably SAP.
Key Responsibilities:
- Supervise the team for accurate order entry and timely delivery.
- Manage export orders, including inspections, transport, and documentation, ensuring compliance with VECCI and government requirements.
- Prepare and deliver accurate reports and administrative requests to both external customers and internal stakeholders.
- Identify opportunities for process improvements and cost reductions.
- Provide leadership and guidance to the team, fostering a proactive and respectful culture.
Required Skills and Qualifications:
- 3-5 years' experience in customer service and export management.
- Strong leadership and team management capabilities.
- Excellent communication and coordination skills.
- Proficiency in ERP systems, SAP preferred.
- A knack for identifying and implementing process improvements.
Benefits:
- Hybrid work model allowing up to 50% of working time from home or elsewhere.
- Exciting leadership role within a dynamic customer service team.
- Career growth and development opportunities, ensuring a rewarding career path.
- Flexible schedules to ensure a balance between work and personal life.
- Health and wellness initiatives, including fitness challenges and wellness workshops.
- Community engagement opportunities, participating in regional and local charity events.
- Family-friendly policies, including generous paid parental leave and partner pay entitlements.
- Employee recognition and rewards program highlighting contributions and hard work.
- Regular fun-filled events fostering camaraderie and team spirit.
About Us:
Join a leading food manufacturing site committed to quality and safety, known for fostering a supportive work environment that values innovation and teamwork. Our success hinges on our people, who are our greatest asset.
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