Dynamic Export Leadership Role

19 hours ago


Melbourne, Victoria, Australia beBeeExport Full time $90,000 - $120,000
Customer Service and Export Manager Role

Job Description:

The Customer Service and Export Manager will be responsible for overseeing the customer service team, managing export orders, and handling consumer feedback with efficiency and care. This role requires a strong leadership and team management capability, excellent communication and coordination skills, and proficiency in ERP systems, preferably SAP.

Key Responsibilities:

  • Supervise the team for accurate order entry and timely delivery.
  • Manage export orders, including inspections, transport, and documentation, ensuring compliance with VECCI and government requirements.
  • Prepare and deliver accurate reports and administrative requests to both external customers and internal stakeholders.
  • Identify opportunities for process improvements and cost reductions.
  • Provide leadership and guidance to the team, fostering a proactive and respectful culture.

Required Skills and Qualifications:

  • 3-5 years' experience in customer service and export management.
  • Strong leadership and team management capabilities.
  • Excellent communication and coordination skills.
  • Proficiency in ERP systems, SAP preferred.
  • A knack for identifying and implementing process improvements.

Benefits:

  • Hybrid work model allowing up to 50% of working time from home or elsewhere.
  • Exciting leadership role within a dynamic customer service team.
  • Career growth and development opportunities, ensuring a rewarding career path.
  • Flexible schedules to ensure a balance between work and personal life.
  • Health and wellness initiatives, including fitness challenges and wellness workshops.
  • Community engagement opportunities, participating in regional and local charity events.
  • Family-friendly policies, including generous paid parental leave and partner pay entitlements.
  • Employee recognition and rewards program highlighting contributions and hard work.
  • Regular fun-filled events fostering camaraderie and team spirit.

About Us:

Join a leading food manufacturing site committed to quality and safety, known for fostering a supportive work environment that values innovation and teamwork. Our success hinges on our people, who are our greatest asset.


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