Customer Experience Analyst

Job DescriptionWe are seeking a Customer Experience Analyst to join our team of mystery shoppers. As a Customer Experience Analyst, you will play a vital role in shaping the customer experience for businesses by conducting mystery shopping assignments.The Position:You will help businesses measure their customer service and identify areas for improvement...

**Play a pivotal role in defining and enhancing the retail energy customer journey**:- **Develop your skills in a fast-paced, supportive environment**:- **Attractive hybrid work model | Energy Discounts |Career Growth Opportunities**Alinta Energy is one of Australia's biggest energy retailers, generators and developers with over 1.1 million customers....

Play a pivotal role in defining and enhancing the retail energy customer journey Develop your skills in a fast-paced, supportive environment Attractive hybrid work model | Energy Discounts |Career Growth Opportunities About the roleWhy you'll love working hereWhat you'll doDevelop end-to-end customer journey maps, integrating data and insights from...

**Work type**: Permanent Full time, Fixed term Full time**Location**: QLD- Brisbane inner, VIC- Melbourne CBD- Make a genuine difference through the work you do- Make a real difference for our customers and communities- Work in a collaborative and inclusive team environment**It's more than a career at NAB. It's about more opportunity, more moments to make a...

As the Customer Experience Analyst, you'll play a key part in enhancing the financial services experience for our growing customer base. With a focus on analysis and reporting, you'll use your exceptional data skills to uncover valuable insights that drive continuous improvements to our products and services.Let's look at some key responsibilities:- Support...

Drive ConnectionsAt Optus, we're more than just a telco – we're a team of passionate and supportive people defining the future of service excellence, one extraordinary customer experience at a time.Our strong team embraces a 'yes' mindset, helping Australians enjoy closer friendships, stronger teams, deeper partnerships, and bigger breakthroughs.We foster...

Yearly salary reviews.The Customer Experience Team is responsible for ensuring all Latitude products within the Customer Service Department meet the businesses policies, procedures and regulatory compliance requirements from a Voice & Digital perspective.As a Customer Experience Analyst, you will work within a team environment and partner with business...

Select how often (in days) to receive an alert: Customer Analyst Discover OpalOpal is one of Australasia's leading packaging and paper companies.We manufacture goods that you see, touch and use every day and our customer base includes some of the biggest names in FMCG, Retail and Fresh Produce.Discover the OpportunityWe're looking for a driven Customer...

Join to apply for the Customer Analyst role at OpalJoin to apply for the Customer Analyst role at OpalOpal is one of Australasia's leading packaging and paper companies.We manufacture goods that you see, touch and use every day and our customer base includes some of the biggest names in FMCG, Retail and Fresh Produce.Discover the OpportunityWe're looking for...

Customer Experience Analyst RoleJob Summary:We are seeking a skilled Customer Experience Analyst to support our organization in analyzing customer feedback and data to identify opportunities for improvement in our customer experience.The ideal candidate will have a deep understanding of customer experience best practices and be familiar with ServiceNow,...