Dynamic Operations Leader

4 days ago

Melbourne, Victoria, Australia beBeeSupervisor Full time $57,488 - $76,359

Job Title: Food and Beverage Supervisor

We are seeking a highly skilled and experienced Food and Beverage Supervisor to join our team. In this role, you will be responsible for overseeing the day-to-day operations of our outlets.

About the Role:

  • Coordinate the front of house team's daily activities in a fast-paced environment.
  • Lead the team to deliver exceptional customer service, ensuring a positive experience for all guests.
  • Mentor and train staff, promoting a fun and energetic working atmosphere.
  • Optimize team schedules to boost revenue and productivity.
  • Address guest feedback promptly to guarantee customer satisfaction.
  • Foster a culture of safety, adhering to guidelines and reporting hazards or incidents.

Your Key Responsibilities:

  1. Operations Management: Assist the Retail Manager in overseeing day-to-day operations across our outlets.
  2. Team Leadership: Coordinate the front of house team's daily activities in a fast-paced environment.
  3. Customer Service: Lead the team to deliver exceptional customer service, ensuring a positive experience for all guests.
  4. Staff Development: Mentor and train staff, promoting a fun and energetic working atmosphere.
  5. Scheduling: Optimize team schedules to boost revenue and productivity.
  6. Customer Feedback: Address guest feedback promptly to guarantee customer satisfaction.
  7. Safety: Foster a culture of safety, adhering to guidelines and reporting hazards or incidents.

About You:

  • Prior experience in a similar environment is essential.
  • Leadership skills, including identifying opportunities for improvement and developing your team.
  • A strong understanding of Melbourne's food and beverage scene.
  • Excellent communication skills and the ability to lead team briefings.
  • Professional appearance and attention to detail.
  • Hold a current RSA certificate.

The Benefits:

  • Opportunities for professional growth and development with training support.
  • Access to exclusive retail discounts.
  • Part of an eco-friendly and socially responsible operation, committed to minimizing waste and plastic use.

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