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5 days ago
We promote fairness and accountability in government services. Our aim is to ensure that everyone receives the right services and fair treatment.
We cover a wide range of services, including those for vulnerable families, local councils, correctional centers, education, environment protection, and public transport.
As Deputy Ombudsman, you will lead the strategic development, delivery, and continuous improvement of initiatives that enhance the capability of NSW public sector agencies.
Key priorities include designing and delivering training programs to boost practices and understanding in complaint handling.
You will also leverage data and lead sector outreach initiatives to identify key concerns and issues to inform service and sector improvement strategies.
This is an impactful opportunity for a visionary leader to drive strategic direction and organisational performance.
About YouOur ideal candidate has executive leadership and strategic management experience in a dynamic multi-faceted environment, ideally within a regulatory agency.
They should have demonstrated exceptional stakeholder engagement and communication skills, as well as a strong understanding of public administration.
- Leadership and communication skills
- Ability to collaborate and influence stakeholders
- Commitment to customer service and cultural capacity
- Tertiary qualifications in a relevant field
- A competitive salary and future career growth opportunities
- Flexibility and hybrid work arrangements
- Proximity to public transport and fitness facilities
- A great team environment and culture
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