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2 months ago
Job Summary
The Underwriting Assistant will play a crucial role in supporting the Underwriting team in their daily operations. This role involves providing administrative support, ensuring compliance with AXA XL policies, and collaborating with the offshore team to ensure timely requests and accurate binding of quotes.
Key Responsibilities
- Work collaboratively with the offshore team to ensure timely requests of quotes, name clearance, and accurate binding of quotes are met.
- Proactive engagement with underwriting to ensure an efficient and smooth account handover for accounts to ensure information received is understood and complete in order to process/instruct policies on system(s).
- Ensure timely implementation of system procedures and creation of instruction documents, ensuring related data is complete and accurate to instruct local policy details.
- Ensure complete documentation of files handled by the role holder in the UW file (on document management system).
- Accountable for correct (RI) premium, (RI) commission, and tax bookings in processing systems.
- Keeps track of implementation progress and liaises with local staff to resolve queries.
- At the request of Underwriting, ensure timely and high-quality implementation of mid-term endorsements, issuance of certificates of insurance, and focus on premium collection monitoring (according to the processing rules and guidelines, incl. system data entries).
- Address requests originating from clients/brokers immediately and refer to Underwriters.
- Develop expert-level knowledge with regards to systems and processes and keep abreast of new guidelines published. Act as a reference point for others when questions arise or uncertainties exist.
- Ensure data quality accuracy ratios at the defined level/metrics.
Requirements
- Permanent Australian Working Rights are required for this role.
- Proven experience in the insurance industry with an operations background in middle office. Previous experience in a corporate organization is ideal.
- Able to communicate effectively with internal and external stakeholders at all levels of sophistication. Ability to work in a fast-paced environment and efficiently juggle numerous concurrent responsibilities.
- Develop and maintain productive working relationships with internal and external stakeholders.
- Capability to work collaboratively with a virtual team.
- Attention to detail: Understands the importance of getting the little details right and takes pride in getting it right the first time.
- Great time management skills are essential.
- Continuous Improvement Focused: Willing to ask questions and explore new ideas.
- Results Oriented: Approach tasks proactively and anticipate needs. Think quickly and prioritize multiple work streams without sacrificing quality. Act with a sense of urgency.
About AXA Group
AXA Group is a leading global insurance company that provides a wide range of insurance products and services to individuals and businesses. We are committed to delivering innovative solutions that meet the evolving needs of our customers.
