Insurance Underwriter Assistant

4 weeks ago

Sydney, New South Wales, Australia CHUBB Full time

Chubb is a world leader in insurance, providing commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. As an underwriting company, we assess, assume and manage risk with insight and discipline. We service and pay our claims fairly and promptly.

The primary purpose of this role is to assist the Financial Lines team and deliver a high-quality client service. We want to empower you to own the policy and support the Underwriter end to end.

This includes corresponding with brokers, assisting and coordinating placements, handling accounting or policies queries and working with underwriters to prepare quotes on new business and renewal submissions in line with Chubb's risk appetite. You will also be responsible for all policy documentation being issued directly to brokers within the set service level agreement.

Key Responsibilities:

  • Process Management and Customer Service
  • Act as first point of contact for processing of complex business
  • Review New Business submission to determine opportunities for cross-selling and decision to quote based on Chubb's appetite and underwriting review
  • Prepare Underwriting files for both Renewal and New Business
  • Liaise with brokers on coverage and pricing inquiries
  • Liaise with internal departments for credit control, claims and risk information
  • Chasing brokers for outstanding binding instructions or subjectivities
  • Assist in the coordination of placements
  • Quote and bind endorsements in line with underwriting guidelines
  • Assist with the reconciliation of aged finance items
  • Ensure underwriting files are complete and fulfil audit requirement
  • Support the development and implementation of business processing tools

Requirements:

  • 1+ years' working experience in the Insurance Industry
  • Excellent computer literacy
  • Excellent communication and interpersonal skills
  • Superior problem resolution and decision-making skills
  • Proven experience of building and maintaining good working relationships
  • Experience working to tight deadlines/SLA's is desirable
  • Pro-active involvement with department objectives & service level
  • A collegial and constructive approach to working with and supporting colleagues within a team environment
  • Well-developed and refined analytical and organisational skills

We offer a dynamic and agile environment where continuous development is encouraged throughout your career, both locally and globally. We also offer a flexible working approach, education assistance, dress for your day every Friday, promotion of health and wellbeing, and the option to enrol into the Chubb Limited discounted stock purchasing scheme.

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