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Business Development Manager
2 months ago
Caleb & Brown Pty Ltd is a leading digital currency exchange that provides personal brokerage services to over 26,000 clients in more than 100 countries.
We offer a highly personalized service where clients work directly with a broker who provides guidance and support on a wide range of cryptocurrency assets.
We provide a unique, premium service, ensuring clients are all provided with a 24/7 team surrounding every element of their account.
Job DescriptionAs a Business Development Manager, you will play a vital role in supporting our sales team and providing exceptional service to our clients.
Your primary responsibilities include working with clients to initiate trades and guiding them through our operational processes.
Your actions will be pivotal to ensuring clients safely and efficiently navigate the cryptocurrency marketplace.
You will work across several client bases, assisting a broad variety of clients all around the world.
Working hours will be from 2pm - 10pm, 5-6 days per week. Weekend work will be required. Hours/days subject to change depending on changing business requirements.
Key Responsibilities- Support the sales team in providing exceptional service to clients.
- Work with clients to initiate trades and guide them through our operational processes.
- Ensure clients safely and efficiently navigate the cryptocurrency marketplace.
- Communicate effectively with clients and internal teams.
- Manage multiple tasks and prioritize work to meet deadlines.
- Excellent communication and customer service skills.
- Ability to handle multiple tasks and manage time effectively.
- Detail-oriented with strong problem-solving skills.
- Strong work ethic and desire to work in a fast-paced environment.
- Modest understanding of cryptocurrency markets and infrastructure preferred but not mandatory.
- Experience in client-facing roles.
- Bachelor's degree in business or equivalent.
- Learn from a team of experienced cryptocurrency and traditional finance experts.
- Ongoing training and industry development.
- Regular team events.
