Customer Support Specialist
15 hours ago
We are seeking a customer-focused and proactive individual to work in a fast-paced retail environment, delivering exceptional customer experiences through effective product discovery and communication.
About the Role:
- Engage with customers to understand their needs and preferences, providing personalized support and advice on our products.
- Maintain a clean and organized store environment by effectively managing stock levels and visual merchandising.
- Develop skills in storytelling to bring our products to life and enhance customer engagement.
- Adhere to responsible service of alcohol guidelines, ensuring a safe and enjoyable experience for customers.
Key Responsibilities:
- Work collaboratively with colleagues to achieve sales targets and deliver high-quality customer service.
- Have good availability to work across key customer hours, ensuring excellent coverage and responsiveness.
- Continuously develop knowledge and stay up-to-date with new products and promotions, driving sales growth and customer satisfaction.
About Us:
- Our company is dedicated to creating an inclusive and dynamic workplace that values diversity and individuality.
- We offer a range of benefits, including an exclusive discount card and employee assistance program, designed to support the well-being of our employees.
- Through training and career opportunities, we empower our employees to grow and develop, unlocking their full potential and contributing to the success of our business.
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