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Supportive Community Housing Professional

2 weeks ago

Brisbane, Queensland, Australia beBeeHousing Full time $70,000 - $90,000
Housing Officer Job Description

As a Housing Officer, you will play a crucial role in contributing to a world without housing poverty. This position involves delivering high-quality tenancy and property management services for vulnerable individuals and families.

About the Role

The key responsibilities of this role include:

  • Carrying out property inspections to ensure compliance with safety standards and regulations.
  • Allocating vacant properties to eligible applicants, taking into account their specific needs and circumstances.
  • Collecting rent payments and chasing arrears in a fair and respectful manner.
  • Preparing condition reports to document the state of properties before and after tenancies.
  • Conducting lease and rent reviews to ensure fair and equitable outcomes for all parties involved.
  • Coordinating exit procedures to ensure a smooth transition for tenants leaving our properties.
Key Skills and Qualifications

To be successful in this role, you will possess the following skills and qualifications:

  • A genuine passion for supporting vulnerable people in our community.
  • Demonstrated experience in providing client-focused tenancy management services.
  • A solid understanding of the Residential Tenancies Act and its implications for housing providers.
  • Relevant skills and experience in working sensitively with diverse customer groups, including those who are experiencing housing crisis.
  • Confidence in liaising with various stakeholders, including vulnerable individuals and external agencies.
  • A strong work ethic, willingness to learn, and a caring and empathetic nature.
  • Previous experience working on MS Office programs and ability to compose professional correspondence via email.
  • Previous experience working in the social/community housing industry is highly desirable.
Benefits

This role offers a rewarding opportunity to make a positive impact on people's lives. As a Housing Officer, you will have the chance to develop your skills and knowledge in a dynamic and supportive environment.

About You

We are looking for someone who shares our values and is passionate about supporting vulnerable people in our community. If you have a genuine desire to make a difference, we encourage you to apply for this exciting opportunity.