Financial Services Representative

1 week ago

Gold Coast, Queensland, Australia beBeeCustomerService Full time $65,000 - $83,000
Job Overview

We are seeking a highly motivated and customer-focused individual to excel in the role of Customer Service Officer. As the first point of contact, you will deliver exceptional customer service, identify and support customers to explore their current and future financial needs.


Key Responsibilities
  • Provide exceptional customer service to meet and exceed customer expectations
  • Undertake transaction activities for customers and educate them on using digital banking solutions
  • Conduct needs-based conversations to generate opportunities in personal banking and lending
  • Work collaboratively with the team to achieve sales targets and improve customer satisfaction

About You
  • Exceptional communication and relationship-building skills
  • Strong career aspirations with a genuine interest in the banking industry
  • Collaborative team player who is proactive and committed to delivering outstanding results

Our Benefits
  • Flexible working arrangements allowing you to balance work and personal life with ease
  • Discounted financial products offering exclusive rates on our services across the Group
  • Salary sacrificing options enabling you to maximise your take-home pay
  • Paid parental leave with no minimum requirements allowing you to spend quality time with your new family member without worry
  • Additional annual leave purchase option giving you more time off when needed
  • Private health insurance at special rates ensuring you can focus on your well-being
  • Employee Assistance Program providing confidential support for personal and professional challenges for you and your family
  • Access to employee network groups where you can connect with peers through various groups
  • Membership in Pride in Diversity actively participating in the Australian Workplace Equality Index

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