Administrative Support Coordinator

2 weeks ago

Newcastle, New South Wales, Australia beBeeStudentSupport Full time $55,000 - $74,000
Support Student Success

We are seeking a highly skilled administration professional to deliver exceptional support to our students, ensuring a high-quality learning experience.

This role involves providing administrative support to students, managing student records, and handling inquiries in a timely and effective manner.

Responsibilities
  • Provide excellent customer service and administrative support to students.
  • Manage student enrolments, progress tracking, and course administration.
  • Handle inbound and outbound calls to assist with student enquiries, support, and engagement.
  • Ensure student records meet regulatory compliance requirements.
  • Liaise with trainers/assessors, internal stakeholders to facilitate smooth training delivery.
  • Assist with reporting, scheduling, and general administration across the business.
Requirements
  • Recent experience in an administration or customer service role.
  • A high level of digital literacy and willingness to learn new systems.
  • Experience using Student Management Systems (SMS), CRM platforms, or similar.
  • Strong communication, attention to detail, and problem-solving skills.
  • Excellent organisational skills with ability to prioritise tasks effectively.
  • A proactive mindset with ability to work independently and collaboratively.
  • A commitment to maintaining confidentiality and managing sensitive information.
Benefits

We offer a dynamic and supportive work environment with opportunities for growth and development.

  • Competitive salary and access to performance-based incentives.
  • Hybrid work options after initial training and onboarding.
  • Vibrant office space with parking provided.
  • Professional development opportunities and access to industry-leading resources.
  • A supportive culture that promotes work-life balance and wellbeing.
What We Offer

We pride ourselves on creating a values-driven workplace where employees feel valued and supported.

  • Participation in Employee Wellbeing Program, including EAP services and annual wellness reimbursement.
  • Access to LinkedIn Learning for continuous skill development.
  • Ongoing training and coaching to ensure success in the role.

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