Director of Customer Engagement

3 days ago

Brisbane, Queensland, Australia beBeeMarketing Full time $150,000 - $180,000
Job Overview

We are seeking a senior marketing professional to define and lead our group's strategic brand and marketing vision.

About the Role
  • Embed a customer-centric approach across our organisation.
  • Oversee all marketing operations, providing leadership and strategic direction across business streams.

The role involves developing and implementing customer engagement strategies, leading cross-functional teams, and managing customer communications.

Key Responsibilities
  • Lead the brand strategy and architecture for consumer brands.
  • Drive delivery of brand strategy through campaigns to core market segments.
  • Develop and implement customer engagement strategies to deepen customer relationships.
  • Lead and provide strategic guidance to marketing, communications, and customer experience managers.
Requirements
  • Experience in a similar position within the industry is highly desirable.
  • Demonstrated capability in brand strategies and value propositions.
  • Sound understanding of media channel planning and analytics.

The successful candidate will possess strong influencing and interpersonal skills to engage with key stakeholders.

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