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Retail Operations Manager

2 months ago


Sydney, New South Wales, Australia The Talent Mill Full time

Drive Retail Excellence

The Talent Mill is seeking a seasoned Retail Manager to lead our client's luxury confectionary brand in Australia. As a key member of the team, you will be responsible for driving omni-channel operations, managing a small team, and developing strategies to achieve sales targets.

The Role

  • Develop and implement retail strategies to drive sales growth and profitability.
  • Analyse consumer and competitor trends to identify market opportunities and provide insights to management.
  • Collaborate with the finance department to manage the operational budget and ensure efficient resource allocation.
  • Lead and coach the retail team, supervising store managers and developing their skills to drive excellence in customer service and sales performance.
  • Work with the Training Manager to define training needs and develop talents with necessary skills.

The Skillset

You will bring evident experience in sales and management from the retail industry, with a passion for achieving objectives through all retail operation processes. You are commercially minded, have strong financial acumen, and excellent staff management and client relationship skills.

Requirements

  • Minimum 7 years' relevant experience in retail industry, preferably from high-end food and beverage retail / fashion or beauty.
  • Strong leadership skills with exceptional presentation and communication skills.
  • Strong analytical, business acumen, and interpersonal skills.
  • Languages – Mandarin considered an advantage.
  • Ability to travel locally and internationally.

The Offer

This role is a full-time offering, based in Sydney, with a strong salary offering, development opportunities, and the chance to work closely with experienced professionals in the industry.