Customer Service Project Coordinator

3 days ago

Sydney, New South Wales, Australia beBeeCoordinator Full time $85,000
Job Opportunity

This role is an exciting opportunity to join a well-established project homes builder with a great industry reputation.

In this position, you will be the primary point of contact for customers regarding warranty claims, service requests, scheduling, and coordination.

  • Manage and process warranty claims in a timely and professional manner
  • Coordinate service requests and schedule technicians or contractors as needed
  • Liaise with customers, suppliers, and internal teams to resolve issues efficiently
  • Maintain accurate records of all warranty claims and service requests
  • Ensure compliance with company policies and industry regulations
  • Provide exceptional customer service and follow up to ensure customer satisfaction

The ideal candidate will have previous experience in a service coordination, warranty management, or customer service role within the building or construction industry.

Strong communication and problem-solving skills are essential, along with excellent organisational abilities and attention to detail.

This is a full-time position, Monday to Friday, offering long-term opportunities and career progression.

Requirements

Key Skills:

  • Service coordination
  • Warranty management
  • Customer service

Qualifications:

  • Previous experience in a related field
  • Excellent communication and problem-solving skills
  • Organisational abilities and attention to detail

Benefits

This role offers a remuneration package including a competitive salary and superannuation.

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