Data Projects

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NSW Department of Customer Service provided pay range

This range is provided by NSW Department of Customer Service. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

A$99,938.00/yr - A$110,271.00/yr

Data Projects & System Support Officer

Clerk Grade: 5/6

Salary Range: $99,938 - $110,271 + superannuation

Employment Type: Temporary (up to 12 months), Full-Time

Location: McKell Building - Haymarket

Data Projects and System Support Officer - Temporary Full time, up to 12 months - Grade 5/6 at the Information and Privacy Commission NSW (IPC)

• Be part of a high-performing and purpose-driven team
• Support meaningful data projects and contribute to system improvements
• Use your data analysis, information technology and data reporting skills to drive outcome

About this role

We are currently seeking an experienced and motivated Data Projects & Systems Support Officer to join the Information and Privacy Commission NSW (IPC). The role plays a key role in supporting the delivery of data-driven projects at the IPC. This role is responsible for providing data analysis of casework, preparing monthly performance reporting, implementing IT enhancements, providing system support and general project coordination to ensure the successful implementation of business improvement initiatives across the organisation.

Your key accountabilities include:

• Conducting data analysis and generating performance reporting and operational dashboards
• Investigating and implementing IT enhancements
• Providing IT support to the organisation
• Delivering high-quality administrative and secretariat support for IT committees, including managing committee logistics and preparing meeting materials.
• Providing project and operational support, including tracking milestones and reporting progress.Maintaining documentation and records to meet recordkeeping requirements and ensure operational manuals are kept up to date.

About you

You are a detail-oriented, analytical individual, and thrive in a fast-paced environment where no two days are the same. You enjoy turning data into actionable insights and are motivated to support projects that enhance transparency, privacy, and information governance across the public sector.

To be successful in this role you will have:

• Strong data analysis and reporting capabilities, including preparing reports, tables, and graphs.
• Demonstrated experience supporting multiple projects with competing deadlines.
• Strong organisational and communication skills, with the ability to prepare high-quality documentation and support meetings effectively.
• Proficiency in records management and the ability to track and manage workflow efficiently.

This is an exciting opportunity to join a small, passionate, and high-performing team contributing to the vital work of the IPC in promoting information access and privacy rights in NSW.

How to apply for the role at the IPC

Your application must include a cover letter of no more than 2 pages, and an up-to-date resume of no more than five pages which clearly details your skills and experience as relevant to this role.

As part of this application process, candidates are required to answer two pre-screening questions based on the focus capabilities for this role. Please ensure that your response is not more than 500 words:

Question 1: Please detail your experience in analysing data and preparing performance dashboards including the systems you have used to produce dashboards?

Question 2: Please provide an example of when you were required to provide IT support to an organisation and the steps you followed to resolve an IT issue?

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

Applicants invited for interview will be required to complete additional assessments.

About us

The IPC is an independent integrity agency that supports the Information Commissioner and Privacy Commissioner to oversee the operation of privacy and information access laws in NSW. Our vision is to promote transparency and accountability through better access to information, balanced with a commitment to privacy rights for the people of NSW.

To learn more about the IPC, look at our website https://www.ipc.nsw.gov.au.

Working at the IPC

The IPC is a great place to work Our values of accountability, trust, service and integrity drive our initiatives and culture. We support innovative programs in areas as broad as digital government, consumer protection and major public works. We are an inclusive organisation that celebrates diversity and flexible work practices and believe our people are our greatest asset.

The IPC is proud to be an EEO Employer who are fully focused on equality and believe deeply in diversity of all identities making us different and a true reflection of our NSW customers. As an inclusive workplace, we support various employee resource groups, practice flexible work and workplace adjustment. If you do require an adjustment during the recruitment process, please notify us on your application form.

Salary Grade 5/6, with the base salary for this role starting at $99,938 base plus superannuation

Click Here to access the Role Description.

For enquiries relating to recruitment please contact Meg Rapley via Meg.Rapley@customerservice.nsw.gov.au.

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

Closing Date: Friday 29 August 2025 at 9:59am

Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact Meg.Rapley@customerservice.nsw.gov.au or 02 9494 8351.

For more information, please visit

Information on some of the different types of disabilities

Information on adjustments available for the recruitment process

Seniority level

• Seniority levelEntry level

Employment type

• Employment typeTemporary

Job function

• Job functionInformation Technology
• IndustriesTechnology, Information and Internet

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