Quality Assurance Manager

2 weeks ago


Saint Leonards, Victoria, Australia Hammond Care Full time

About Us


HammondCare is a leading not-for-profit health and aged care provider that strives to deliver the highest standards of care to people in need. Our mission is to provide innovative and relationship-based care services that make a positive impact on the lives of our clients and their families.


The Role


We are seeking an experienced Quality Assurance Manager to join our team. The successful candidate will be responsible for ensuring that our services meet the highest standards of quality and safety. This will involve working closely with our Enabling and Dementia Centre business units to identify and implement quality improvements, developing and monitoring quality frameworks and audit schedules, and supporting our services to meet the requirements for Aged Care Services Registration under the Strengthening Standards and Health and Hospitals Accreditation.


Key Responsibilities



  • Developing and implementing quality improvement initiatives across our services
  • Conducting regular audits and reviews to ensure compliance with accreditation standards
  • Collaborating with our Health and Safety Coordinators to ensure a safe working environment
  • Providing education and training to our staff on quality and safety best practices

About You



  • You have at least 3 years of experience in a similar role, with a strong understanding of quality management and accreditation standards
  • You are a skilled communicator with excellent written and interpersonal skills
  • You are able to work independently and as part of a team, with a focus on delivering high-quality results

What We Offer



  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • The opportunity to work with a leading not-for-profit health and aged care provider


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