Senior Customer Advocate

5 days ago

Darwin, Northern Territory, Australia beBeeCustomerService Full time $72,000 - $82,000
Customer Service Representative Role

We are seeking an experienced and skilled customer service representative to join our team. As a key member of our operations team, you will play a vital role in delivering exceptional customer experiences.

Job Responsibilities
  • Provide prompt and effective support to customers through various channels
  • Collaborate with the compliance officer to ensure adherence to quality standards
  • Develop and maintain effective relationships within the team and broader business
  • Prioritize customer needs above all else
  • Contribute to the wider organization by fulfilling additional roles as needed
Required Skills & Qualifications
  • Experience in gaming and wagering industry
  • Proven customer service skills in a call centre environment
  • Advanced knowledge of communication software (Admin level)
  • Exceptional attention to detail and adaptability under pressure
  • Analytical mind and problem-solving ability
  • Positive attitude and broad perspective

This is a fantastic opportunity to work in a dynamic and fast-paced environment. If you have the necessary skills and experience, we encourage you to apply.

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