Travel Industry Customer Advocate

1 week ago

Darwin, Northern Territory, Australia beBeeCustomerService Full time $40,000 - $80,000
Customer Service Opportunity

We are seeking a highly skilled customer service professional to join our team in the travel industry.

As a key member of our customer service team, you will be responsible for assisting clients with their travel needs and providing exceptional support throughout their journey.

Key Responsibilities
  • Provide detailed, knowledgeable responses to client inquiries via phone, email, and in-person.
  • Manage bookings for flights, hotels, tours, and transportation.
  • Address any customer concerns or complaints promptly.
  • Offer customized travel recommendations based on customer preferences and needs.
  • Accurately process bookings, issue invoices, and handle payment transactions.
  • Foster long-term relationships with customers.
Qualifications and Skills
  • Previous experience in a customer service or travel-related role is preferred.
  • Excellent communication and interpersonal skills.
  • Strong organizational and multitasking abilities.
  • Ability to work under pressure and handle customer issues efficiently.
Requirements
  • Knowledge of travel booking systems and industry regulations is a plus.

This opportunity provides an exciting chance to work in a dynamic environment and make a real difference in people's lives.

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