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Reception and Workspace Coordinator
2 months ago
Hickory is a leading property company that has grown and forged an incredible reputation since its inception in 1991. Our story began with fourth-generation builders who embarked on a journey to create an innovative and diverse property company.
The OpportunityWe are seeking a highly skilled and experienced Concierge & Workspace Coordinator to join our team at Flex @ Market Lane. As a key member of our team, you will work closely with the Marketing Team to deliver an outstanding customer experience for all members of Flex @ Market Lane and Market Lane's Tenants.
Key Responsibilities- Provide exceptional customer service to tenants, ensuring a top-tier co-op experience.
- Maintain office facilities at peak operational levels, coordinating maintenance, cleaning, and vendor communication.
- Handle sorting and distribution of incoming and outgoing mail and deliveries.
- Manage a shared inbox efficiently, ensuring timely and helpful responses.
- Coordinate and maintain security access through security portals and Office RND.
- Place weekly orders for consumables, ensuring a well-stocked environment.
- Coordinate member move-in/move-out dates and manage the arrival experience for guests, day passes, and meeting room reservations.
- Oversee check-in and check-out procedures for all guests and couriers.
- Plan and execute regular events/functions for the building and members.
- Process invoices and handle basic bookkeeping tasks.
- Provide support for tenant tours and record leads.
- Assist with content updates on the website and create social media posts/updates.
- Minimum two years' experience in a hospitality, retail, events management, and sales experience and/or co-working space operations.
- Appetite and ability to run your area of business independently and successfully.
- Experience in developing fruitful relationships with key stakeholders including suppliers, contractors, consultants and tenants.
- Experience managing social media accounts, survey monkey, Office RND, campaign monitor and mail chimp will be advantageous.
- Basic Experience in content creation and graphic design in platforms such as Canva, Adobe InDesign and Adobe illustrator will be beneficial.
- Financial acumen and business operations experience will be viewed favorably.
This is an exciting opportunity to join a dynamic team and contribute to the success of Hickory. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply.
