Claims Officer
7 days ago
Gallagher is seeking a Claims Officer to join our Self-Insurance team in Darwin or Alice Springs. As a Claims Officer, you will deliver a proactive, empathetic, and organized claims management service to our key client and support the return to work process for injured workers.
You will be the first point of contact for injured workers, employers, medical practitioners, and other stakeholders for all matters regarding a workplace injury claim. You will drive the return to work process through proactive claims management services, including determining claims and injury management entitlements, scheduling appointments, undertaking regular contacts and reviews, and processing benefits/payments in accordance with the relevant legislation.
You will identify and make measures to identify and strategize potential barriers, collaborate with internal stakeholders, provide education to stakeholders regarding return to work processes and legislative obligations, participate in regular claims reviews with key stakeholders, request and obtain information to assist with the ongoing management of claims, and undertake compliance-related tasks such as accurate data entry and attaching documentation to the claims management system.
About YouWe are looking for a passionate and empathetic individual with experience in administration or customer service. A background in workers compensation, claims, or other related disciplines would be highly regarded. You will have highly developed communication skills, a proactive and strategic mindset, exceptional time management and organizational skills, and a resilient attitude.
You will be enthusiastic and have a strong sense of team and collaboration. You will be able to engage at all levels of the organization and with a varied set of stakeholders. You will have a strong sense of empathy and be able to provide education to stakeholders regarding return to work processes and legislative obligations.
What We OfferGallagher offers a competitive salary, great teams, and exciting career opportunities. We also offer a wide range of benefits, including 4 weeks annual leave plus up to 2 weeks additional purchased Lifestyle Leave, Novated Leasing opportunities, two paid volunteer days annually, health insurance discounts with our Group Insurance Plan, employee stock purchase program, paid parental leave, flexible and hybrid work arrangements, mental health and wellbeing support for yourself and immediate family members, employee recognition awards and service milestone recognitions, peer support program, annual flu vaccinations, and access to Reward Gateway – discount offers at over 350 retailers.
We value inclusion and diversity and are committed to creating a workplace that is inclusive and respectful of all employees. We believe that all persons are entitled to equal employment opportunity and prohibit any form of discrimination based on protected characteristics.
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Claims Officer
7 days ago
Darwin city centre, Northern Territory, Australia Gallagher Bassett Full timeAbout the RoleGallagher Bassett is seeking a Claims Officer to join our Self-Insurance team in Darwin or Alice Springs. As a Claims Officer, you will deliver a proactive, empathetic, and organized claims management service to our key client and support the return to work process for injured workers.Key ResponsibilitiesAct as the first point of contact for...
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Claims Officer
4 days ago
Darwin city centre, Northern Territory, Australia Gallagher Full timeAbout the RoleGallagher Bassett is seeking a Claims Officer to join our Self-Insurance team in Darwin or Alice Springs. As a Claims Officer, you will deliver a proactive, empathetic, and organized claims management service to our key client and support the return to work process for injured workers.Key ResponsibilitiesAct as the first point of contact for...
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Claims Officer
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Darwin, Northern Territory, Australia Gallagher Full timeAbout UsGallagher Bassett is a leading third-party claims administrator in Australia and New Zealand, providing claims management services to insurers, brokers, government bodies, and self-insured organizations.We are part of the global risk management and insurance group Arthur J Gallagher & Co. Our unique culture, underpinned by The Gallagher Way, is built...
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Claims Officer
7 days ago
Darwin, Northern Territory, Australia Gallagher Full timeAbout UsGallagher Bassett is a leading third-party claims administrator in Australia and New Zealand, providing claims management services to insurers, brokers, government bodies, and self-insured organizations.We are part of the global risk management and insurance group Arthur J Gallagher & Co. Our unique culture, underpinned by The Gallagher Way, is built...
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6-Week Internship Opportunity in Insurance
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